Current jobs related to Management Specialist - gurgaon - Getronics

  • Financial Management Specialist

    2 weeks ago

    Gurgaon, Haryana, India Manav Management Group Full time

    Financial Management Specialist Job DescriptionManav Management Group is seeking a highly skilled Financial Management Specialist to join our team. As a key member of our finance department, you will be responsible for managing financial processes, ensuring compliance with tax regulations, and providing expert guidance on GST and financial operations.Key...

  • Compliance Specialist

    3 weeks ago

    Gurgaon, Haryana, India Stap Management Consultants Full time

    Job Title: Compliance SpecialistJob Summary:Stap Management Consultants is seeking a skilled Compliance Specialist to join our team. The ideal candidate will have a strong background in compliance and risk management, with experience in auditing and verifying factory compliance with organizational standards.Key Responsibilities:- Conduct onsite assessments...

  • Senior Business Growth Specialist

    6 days ago

    Gurgaon, Haryana, India Ananta Resource Management Full time

    Job Summary:Position Title: Senior Business Growth SpecialistLocation: GurgaonJob Role: We are seeking a highly skilled Senior Business Growth Specialist to join our team at Ananta Resource Management.The ideal candidate will be responsible for acquiring new clients in the B2B market, exploring potential new industries for business development, building and...

  • Product Development Specialist

    6 days ago

    Gurgaon, Haryana, India Glan Management Consultancy- Career, Jobs, Hiring Full time

    Job Title: Product Development SpecialistJob Description:We are seeking a skilled Product Development Specialist to join our team at Glan Management Consultancy. As a Product Development Specialist, you will be responsible for developing and implementing new product ideas, managing product design, and ensuring that products meet quality and safety...

  • Billing Specialist

    2 weeks ago

    Gurgaon, Haryana, India Zenith Resource Management. Full time

    Job OverviewZenith Resource Management is seeking a skilled Billing Specialist to join our team.Key Responsibilities:Prepare Bills of Quantity (BOQ) and Tender documentsMake Bills of BoQ, subcontractors' bills, and maintain billing documentsRate analysis calculations and certification of bills and invoices from vendorsProficiency in MS Word, MS Excel, and...

  • Product Development Specialist

    1 week ago

    Gurgaon, Haryana, India Glan Management Consultancy- Career, Jobs, Hiring Full time

    Product Development Job DescriptionJob Title: Product Development SpecialistJob Summary: We are looking for an experienced Product Development Specialist to join our team at Glan Management Consultancy. The successful candidate will have a strong background in product development, particularly in the fashion and apparel industry.Develop and implement product...

  • Store Manager

    3 weeks ago

    Gurgaon, Haryana, India Glan Management Consultancy Full time

    **Job Title:** Store Manager**Job Summary:** We are seeking a highly experienced Store Manager to lead our leather accessories export team.**Responsibilities:**Manage a team of export specialists to ensure timely and efficient export of leather accessories.Develop and implement strategies to increase export sales and revenue.Collaborate with suppliers and...

  • Oracle Cloud Finance Specialist

    1 week ago

    Gurgaon, Haryana, India Waste Management Full time

    At Waste Management, we are seeking a skilled Oracle Cloud Finance Specialist to join our team. As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.Job SummaryThis...

  • Senior Billings Specialist

    2 weeks ago

    Gurgaon, Haryana, India Zenith Resource Management. Full time

    Job DescriptionWe are looking for a skilled Senior Billings Specialist to join our team at Zenith Resource Management.The ideal candidate will have a strong background in civil engineering and billings, with a minimum of 4-5 years of experience in preparing bills of quantity, making of BBS, subcontractors bill making, and billing documents...

  • Content Management Specialist

    3 weeks ago

    Gurgaon, Haryana, India Wolters Kluwer (India) Private Limited Full time

    Job Title: Content Management SpecialistJob Summary:We are seeking a highly skilled Content Management Specialist to join our team at Wolters Kluwer (India) Private Limited. As a Content Management Specialist, you will be responsible for managing the creation, publication, and maintenance of high-quality content across various platforms.Key...

  • Risk Management Specialist

    6 days ago

    Gurgaon, Haryana, India AMEX Full time

    Risk Management Specialist    At American Express, we recognize that our colleagues are the backbone of our success. That's why we're looking for a skilled Risk Management Specialist to join our team. As a Risk Management Specialist, you will be responsible for identifying, assessing, and mitigating operational risks across various business processes and...

  • Oracle Cloud Finance Specialist

    2 weeks ago

    Gurgaon, Haryana, India Waste Management Full time

    As an equal opportunity employer, Waste Management is committed to a culture of inclusion and diversity. We are seeking a talented Oracle Cloud Finance Specialist to join our team.Job Summary:This intermediate-level position is part of a team responsible for the configuration and support of software applications, including ERP Oracle Cloud, Blackline,...

  • Risk Management Specialist

    3 weeks ago

    Gurgaon, Haryana, India Hero Fincorp Limited Full time

    Risk Management SpecialistAt Hero FinCorp Limited, we are seeking a highly skilled Risk Management Specialist to join our team. The successful candidate will be responsible for developing and implementing a comprehensive Risk Appetite Framework to manage all risks faced by the Company. This will include credit risk, liquidity risk, market risk, compliance...

  • Store Operations Manager

    1 week ago

    Gurgaon, Haryana, India Glan Management Consultancy Full time

    Job Title: Store Operations ManagerJob Summary:We are seeking a Store Operations Manager to oversee the daily activities of our leather accessories export department. The ideal candidate will have at least 10 years of experience in the industry and a proven track record of successful leadership.Key Responsibilities:Lead a team of export specialists in the...

  • Workforce Management Specialist

    4 weeks ago

    Gurgaon, Haryana, India Demographic HR Services Full time

    Job Title: Workforce Management SpecialistWe are seeking a highly skilled Workforce Management Specialist to join our team at Demographic HR Services.Key Responsibilities:Manage and optimize workforce planning and scheduling processesDevelop and implement resource allocation strategiesCollaborate with cross-functional teams to improve operational...

  • Program Manager

    3 weeks ago

    Gurgaon, India Altera Institute of Management Full time

    Altera Institute of Management is looking for a Program Manager for its offline PGP program. Altera Institute offers its flagship 1-year in-campus business specialist program aimed at building next generation of marketeers equipped with industry-relevant skills essential in today’s digital age. The Program Manager shall head the PGP program operations and...

  • Vendor Management Specialist

    4 weeks ago

    Gurgaon, Haryana, India Lenovo Full time

    Job Title: Vendor Management SpecialistLenovo is seeking a highly skilled Vendor Management Specialist to join our team. As a key member of our Field Service organization, you will be responsible for managing our Authorized Service Partners (ASPs) in India.Key Responsibilities:Deliver exceptional customer experience through end-to-end management of field...

  • Vendor Management Specialist

    3 weeks ago

    Gurgaon, Haryana, India Lenovo Full time

    Job Title: Vendor Management SpecialistLenovo is seeking a Vendor Management Specialist to join our Services organization. This role will be responsible for managing the field service delivery partners (Authorized Service Partners) for India.Key Responsibilities:Deliver exceptional customer experience through end-to-end management of field service...

  • Oracle Cloud Technical Finance Specialist

    2 weeks ago

    Gurgaon, Haryana, India Waste Management Full time

    As a key member of the Waste Management team, we are seeking an experienced Oracle Cloud Technical Finance Specialist to join our Finance Support team. This intermediate-level position is responsible for the configuration and support of software applications, including ERP Oracle Cloud, Blackline, OneStream, and other related systems.Key...

  • Program Manager

    3 weeks ago

    Gurgaon, India Altera Institute of Management Full time

    Altera Institute of Management is looking for a Program Manager for its offline PGP program. Altera Institute offers its flagship 1-year in-campus business specialist program aimed at building next generation of marketeers equipped with industry-relevant skills essential in today’s digital age.The Program Manager shall head the PGP program operations and...

Management Specialist

2 months ago

gurgaon, India Getronics Full time

Problem Management:
Carry out regular trend analysis incident data sets to identify errors.
Manage the full life cycle of problem records.
Deliver double digit reductions to incident volumes for supported accounts.
Use ITOA tools to understand actual user experience.
Maintain known error records and knowledge base.
Assist with shift left opportunity identification.
Maintain problem records and tracker
Chair weekly problem management calls.
Drive efforts to ensure no major incident recurrence.
Provide monthly problem management reports to Service Delivery.
Document and communicate technical recommendations with supporting cost/benefit analysis.
Maintain required touchpoints with other ITIL functions such as Change Management, Knowledge Management etc.
Author Major Incident Reports for internal and external distribution
Build close partnership with service desk and resolver teams to drive process improvements
Recording, managing, and advancing the problem by escalating to an elevated level of expertise, if appropriate, by integrating with Change Enablement, incident management, and configuration management etc.

Skills/Experience
Excellent verbal and written communications with proven report writing skills.
Ability to adhere to governance standards and processes.
Strong interpersonal and relationship building skills. You must be able to work as part of a team.
IT knowledge (broad rather than deep) of IT systems and technology.
Data analysis experience and structured approach to problem solving.
Strong Excel skills including pivot tables and experience using other Microsoft Office applications.
Proven customer support experience in a large global IT service support environment.
Experience with ServiceNow or another ITSM tool preferred.
An understanding of Service Level Agreements and their application.
Experience and understanding of ITIL process areas.
Excellent customer service skills and an ability to listen and understand the customer‘s requirements.
Experience of working with technical staff and 3rd parties.
Previous experience working with senior client stakeholders (director or C-level).
Ability to multi-task and priorities effectively.
Willingness to travel and a flexible approach to working hours.

Qualification/Certification requirements
3+ years’ experience in Problem Management
ITIL certification preferred
IT or Business degree preferred