Cafe Manager

1 week ago

shimoga, India The Hosteller Full time

Job role: Cafe manager/executiveLocation: South IndiaDepartment: Hotel/restaurant operationsJob experience: 2+ yearsJob briefA food server/steward shall be responsible for greeting, meeting, serving and servicing guests at company's F&B cafes operating under each backpacker hostel. He/she shall be entrusted to effectively manage a 80-100 cover restaurant overseeing multiple facets of F&B service as per company's standard operating procedures.Job responsibilitiesGreeting and welcoming guests courteously upon their arrival in the cafesEscorting guests to their tables and helping them scan company's QR based menusEnabling guests to order food & beverage seamlessly by helping them with menuEnsuring timely food servicing and by attending to their needs and requestsMaintaining cleanliness and tidiness of dining areasCollaborating with kitchen staff to ensure timely delivery of ordersUp-selling and promoting specials offersHandling customer grievances and resolving complaints professionallyAdhering to food safety and hygiene standards at all timesQualificationsDiploma in hotel management or relevant course in hospitalityMin. 2 years of experience in a hotel, hostel, guest house, restaurant, cafes, QSR, etc.Extensive operational knowledge of hotel F&B operationsOutstanding communication, interpersonal & time-management skillsFlexible to relocate anywhere in southern IndiaHigh attention to detail

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