Strategic Customer Engagement Expert

6 days ago

erode, India beBeeEngagement Full time

Customer Engagement Specialist RoleWe are seeking a skilled professional to lead strategic planning, setup, and optimization of customer engagement programs.Provide strategic consultation on customer engagement strategies.Design lifecycle and trigger-based campaigns across channels (email, push, SMS, in-app).Coordinate with clients to align technology usage with business goals.Conduct platform audits and recommend improvements for campaign performance and scalability.Configure integrations for seamless data flow.Train and support internal teams on best practices.Define key performance indicators and measurement frameworks for campaign success.Key Requirements:4+ years of experience.Strong analytical and problem-solving skills.Ability to translate business goals into actionable initiatives.Experience working with customer data platforms, customer relationship management systems, and data warehouses.Excellent communication and stakeholder engagement skills.Our Ideal Candidate:Proven track record of successful customer engagement programs.Strong understanding of customer behavior and preferences.Ability to work collaboratively with cross-functional teams.Excellent project management and organizational skills.

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    erode, India beBeeDigital Full time

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    Erode, India Expert Law Full time

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    erode, India beBeeInsighter Full time

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    erode, India beBeeProcurement Full time

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    erode, India beBeeSupport Full time

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    erode, India beBeeMarketing Full time

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    erode, India beBeeInternational Full time

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    erode, India beBeeInsights Full time

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