Career Opportunities

2 weeks ago


ahmedabad, India beBeeProgramCoordinator Full time

Program Coordinator Job DescriptionWe are seeking a skilled Program Coordinator to join our team. The successful candidate will play a key role in ensuring the smooth operation of our programs, providing support to learners, and coordinating with internal teams to ensure a seamless learning experience.This is an exciting opportunity for someone who thrives in a fast-paced, dynamic environment and is adaptable to evolving processes. If you have excellent written and verbal communication skills, knowledge of the EdTech industry, and prior experience in education technology, we want to hear from youAbout the RoleLearner Support: As a Program Coordinator, you will serve as the point of contact for learners, addressing inquiries, guiding them through the program journey, and resolving issues to ensure a positive experience.Stakeholder Collaboration: You will work closely with internal teams (course designers, tech support, instructors, course SPOCs) to manage program timelines, ensure the alignment of deliverables, and identify areas for process improvement.Process Improvement: You will identify opportunities to streamline program delivery, enhance learner satisfaction, and implement best practices for efficiency.Quality Control: You will ensure that all learning communications adhere to quality standards and branding guidelines set by the process.RequirementsBachelor's degree in a relevant field or equivalent qualification.Excellent Communication: Strong written and verbal English communication skills are essential.Adaptability to Business Needs: Ability to respond to tickets, chats, and out-calling as per the business requirements.Customer-Focused: Demonstrated experience in a customer support role with the ability to resolve learner inquiries professionally and effectively.Tech-Savvy: Ability to quickly adapt to new software platforms and tools, with an interest or background in EdTech being a plus.Team Player: Collaborative mindset with a willingness to work across teams to provide exceptional learner support.Data-Driven Mindset: Focus on results, data analysis, and continuous improvement.What We OfferYou will have the opportunity to make a real impact by helping professionals worldwide achieve their learning goals. We offer a collaborative, inclusive work environment, opportunities for professional growth, and the chance to work with leading global educational institutions.



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    5 days ago


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