Oracle C2M Architect/Techno-Functional Consultant

2 weeks ago

Bengaluru, Karnataka, India CriticalRiver Inc. Full time

Job Description:

Deep knowledge of Oracle Utilities C2M suite:

  • Customer Care and Billing (CC&B)
  • Meter Data Management (MDM)
  • Service and Asset-based architecture within C2M
  • Field Service Integration (e.g., with MWM or external FSM platforms)
  • Smart Grid Gateway (SGG) for integration with head-end systems
  • Expertise in meter-to-cash (M2C) processes including:
  • Billing, meter reads, usage processing, VEE, exceptions handling, service orders
  • Strong understanding of Customer Information Systems (CIS), MDM, and utility operations
  • Experience with Oracle Utilities Application Framework (OUAF)

Technical and Integration Skills:

  • Experience with Oracle Integration Cloud (OIC), SOA Suite, and Oracle MFT
  • Familiarity with Web Services, REST/SOAP APIs, and event-driven architecture
  • Knowledge of head-end system integration, AMI, and SCADA data flows (via SGG or custom adapters)
  • Strong experience in data modeling, batch processing, schema design, and validation rules within Oracle Utilities applications
  • Understanding of Oracle Database, SQL/PLSQL, and performance optimization techniques
  • Knowledge of role-based access control, security policies, and data privacy standards

Architectural and Leadership Skills:

  • Enterprise utility architecture design experience
  • Ability to produce high-quality technical documentation and architecture blueprints
  • Proven track record of delivering Oracle Utilities solutions in large-scale utility implementations
  • Strong communication and stakeholder management skills — both technical and business-facing
  • Capability to lead cross-functional teams and conduct architecture reviews and workshops
  • Risk identification and mitigation planning in solution delivery
  • Exposure to cloud migration strategies and hybrid models (on-prem to cloud C2M migration)

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