Service Delivery Expert

1 week ago


ghaziabad, India beBeeService Full time

Job Title: Service Delivery ExpertAbout the Role:We are seeking a highly skilled and customer-focused Service Delivery Expert to join our team.Responsibilities:Customer SupportRespond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products, services, and policies.Handle customer complaints and provide appropriate solutions.Issue ResolutionIdentify customer needs and provide the best possible resolution.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.Documentation & ReportingMaintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate daily/weekly reports as needed.Product & Policy KnowledgeStay updated on company products, services, and new launches.Understand and communicate company policies clearly to customers.Team CollaborationCoordinate with sales, operations, and technical teams to resolve customer issues.Participate in team meetings, training, and performance reviews.Required Skills & Qualifications:High school diploma or equivalent; associate degree preferred.Strong communication skills (verbal & written).Ability to multitask, prioritize, and manage time effectively.Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-focused mindset.Benefits:Competitive salary and benefits package.Ongoing training and development opportunities.Collaborative and dynamic work environment.Why Join Our Team:We value our employees' contributions and offer a range of benefits to support their well-being and success.Our team is passionate about delivering exceptional customer experiences and making a positive impact.Contact Us:For more information about this role and how to apply, please contact us at your local office.



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