Application Engineer
2 weeks ago
🚀 Hiring Drive | Technical Support Engineer – Platform Technologies (IC2)📍 Location: Hyderabad (Onsite) | 🗓️ Drive Date: Monday, 17th November 2025 💼 ServiceNow Partner Drive | Trigent Software Pvt. Ltd. 🌟 About the Role We’re hiring passionate Technical Support Engineers (IC2 – Platform Technologies) to join a global technical support team driving customer success for ServiceNow — one of the world’s leading digital workflow platforms. This is your chance to solve real-world challenges, enhance your platform expertise, and build a global career with cutting-edge enterprise technologies. ⚙️ What You’ll Do Troubleshoot and resolve platform, database, and integration-related issues on ServiceNow. Perform root cause analysis (RCA) for incidents and ensure permanent fixes. Collaborate with engineering teams to ensure a world-class customer experience. Create knowledge base articles and drive internal process improvements. Participate in rotational on-call / weekend support for global customers. 🎯 Must-Have Skills ✅ Strong foundation in Relational Databases (MySQL / Oracle) ✅ Experience in Linux/Unix or Windows Server environments ✅ Working knowledge of Web Application Stack (server, browser, DB layers) ✅ Hands-on experience with Scripting (JavaScript / Python / Shell / PowerShell) ✅ Strong analytical thinking & troubleshooting mindset ✅ Excellent communication & customer-handling skills 💡 Good-to-Have ✨ Experience with the ServiceNow platform ✨ Understanding of ITIL , SaaS / PaaS models ✨ Familiarity with Splunk or log analysis tools ✨ Passion for continuous learning & problem-solving 🧠 Eligibility 🎓 Bachelor’s in Computer Science / IT OR 💼 2+ years of relevant experience in technical support or software debugging 🗓️ Drive Details 📆 In-person Drive Date: Monday, 17th November 2025📍 Venue: Hyderabad (exact address to be shared post-shortlisting)🔗 Steps to Apply 1️⃣ Click and register your details here: 2️⃣ Upload your resume. If your skills match, you’ll receive an assessment link via email. 3️⃣ Complete the assessment before 11th November 2025 – 4:00 PM. 4️⃣ Share a quick confirmation email (with your resume) to: vivek_s@trigent.com ✅ Note from Team Trigent This is a 100% genuine career opportunity with ServiceNow (Partner Drive) . We respect your time and privacy — your personal information and shared video assessment will be used strictly for evaluation purposes only . 💬 Final Call If you’re available to attend the drive in person at Hyderabad on 17th November , and ready to take the next step toward a global tech career — this is your moment. ⏰ Apply & Complete Assessment by: 11th November 2025, 4:00 PM #ServiceNow #TechnicalSupportEngineer #HyderabadJobs #HiringDrive #PlatformTechnologies #Trigent #CareerOpportunity #CustomerSuccess #TechSupport #ServiceNowJobs #WalkInDrive #NowPlatform #ITJobs #JavaScript #MySQL #Python #Linux
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