Inside Sales Associate

2 weeks ago

bangalore district, India Epik⚡️ Full time

About the Company

Epik is a pioneering platform transforming e-commerce with its unique "Try and Buy" model.

We empower consumers to experience products at home before making a purchase,

reducing friction and increasing confidence in buying decisions. Our innovative approach

blends convenience, trust, and technology to help brands boost conversion rates while

enhancing customer satisfaction. At Epik, we're reimagining the future of online shopping.

Job Title: Inside Sales Specialist

Location: Bangalore, India

Experience Required: 2+ years of experience

Job Type: Full-Time

Role Overview

We are looking for a motivated Inside Sales Associate to manage inbound and outbound sales conversations, close deals, and ensure seamless customer experiences. You will handle product queries, resolve concerns, collaborate with the customer delight team, and play a key role in driving revenue growth.

Key Responsibilities

  • Convert demos to sales by making outbound closure calls.
  • Convert inbound leads into sales by effectively pitching products and solutions.
  • Handle product queries from potential customers and provide accurate, timely information.
  • Collaborate with the Customer Delight team to resolve customer queries and ensure smooth handovers.
  • Provide tailored solutions and address objections to ensure customer satisfaction and trust.
  • Maintain detailed records of leads, opportunities, and conversations in CRM tools.
  • Meet and exceed monthly/quarterly sales closure targets.
  • Ensure high customer satisfaction and foster repeat business opportunities.
  • Continuously learn and stay updated on product offerings and industry trends.
  • Share customer insights and feedback with product and operations teams to improve offerings.

Qualifications & Skills

  • Any degree
  • 1–3 years of experience in inside sales, telesales, or customer-facing roles.
  • Proven track record of achieving or exceeding sales closure targets.
  • Strong communication skills (verbal and written) with the ability to influence and negotiate.
  • Ability to manage multiple queries, prioritize tasks, and work under pressure.
  • Comfortable using CRM tools, sales dashboards, and virtual communication platforms.
  • Customer-first mindset with problem-solving attitude.
  • High energy, resilience, and ability to thrive in fast-paced environments.

What You’ll Get

  • Competitive base salary + attractive performance-based incentives.
  • Opportunity to be part of a dynamic, high-growth sales team.
  • Exposure to diverse customer segments and sales strategies.
  • Learning and development programs to sharpen your sales skills.

Why Join Epik?

  • Be part of a fast-growing D2C brand shaping the future of customer experiences.
  • Creative freedom to bring bold ideas to life.
  • Collaborative team with a culture of innovation and autonomy
  • Opportunities for professional growth and skill expansion.

To Apply: Send your resume to careers@getepik.in or Whatsapp - 9740784460

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