ServiceNow Consultant

3 days ago

bangalore, India RED Global Full time

RED Global - ServiceNow BA - Hybrid - India - 12 Months ContractRole: ServiceNow BAStart Date: ASAPEnd Date: 12 months + extensionLocation: Bangalore, Pune, GurgaonCapacity: Full-time (8 hours/day, 5 days/week)Required Skills & Qualifications:Over 5 years of extensive experience in ServiceNow modules and solutions, with strong hands-on expertise in ITSM.Implementation experience in the Change Management module, along with solid exposure to Case and Incident Management solutions.Excellent communication skills, capable of influencing business stakeholders while aligning requirements with the technical framework of the platform.Experienced in Agile methodologies (Scrum) and proficient with tools such as JIRA and Confluence.Skilled in handling automation solutions, including NowAssist.Good understanding of TMForum eTOM, TAM, and ODA concepts.Experience working with Telecom clients is desirable but not mandatoryIf you are interested, please hit apply or send your CV to pdebnath@redglobal.com so I can arrange a call-back with you

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