Project Lead

Project Lead (SaaS MetalCloud) Location: Kolkata HQ, with frequent pan-India travel Experience: 3–5 year About NowPurchase At NowPurchase, we’re on a mission to digitally transform the metal manufacturing industry—one foundry at a time. Our vision is bold: To build a tech-first ecosystem that empowers foundries to procure better, melt smarter, and operate with unmatched efficiency. Our flagship SaaS platform MetalCloud is at the heart of this revolution—bringing real-time visibility, process discipline, AI-driven insights, and production control to an industry that has historically operated on gut-feel and manual processes. We’re not just building software. We’re redefining how an entire industry thinks, works, and grows. Why This Role Exists As MetalCloud expands rapidly—onboarding 10+ new projects every year —the need for a strong Project Lead has become critical. This role is being created to: Manage and implement custom projects with precision and speed with Optimum resource consumption. Align every stakeholder—from Sales to Product to Tech—to a single execution plan Ensure customers realise actual, measurable value from the solutions we deploy Build a repeatable, scalable project implementation engine Reduce effort, increase efficiency, and deliver a consistent customer experience This role carries large ownership , high visibility , and direct impact on the success of every custom project we deploy. What the Role Looks Like As a Project Lead, you become the face of NowPurchase for customers after the sale closes. You will: Take complete ownership of custom project implementation Work cross-functionally with Sales, Product, Tech, and Customer Success Ensure the earliest possible go-live with efficient resource management Build trust, confidence, and long-term relationships with customers Ensure customers actually use MetalCloud and realise value from it This is a hands-on role —ideal for someone who thrives in the field, takes ownership, and enjoys solving real industrial problems Job Summary (TL;DR) We’re looking for a 3–5 year experienced B2B Implementation Leader , preferably based in Kolkata, who can take full ownership of project success—from kickoff to renewal & so on. Key Responsibilities 1. Project Implementation Execute the implementation of projects across regions (South, West, East, North) Frequently travel for high-value accounts or escalations Ensure customers go live with minimal delays Delivery of project under the given constraints ofo Time,Scope,Cost & Quality 3. Onboarding Strategy & Execution Plan and manage rollout timelines Configure workflows as per customer requirements Ensure seamless coordination between product, tech, and field teams 6. Metrics, Reporting & Performance Tracking Track KPIs (activation time, go live tiem) Share implementation reports with leadership Maintain complete visibility of project progress across regions 8. Relationship Management Build long-standing customer relationships Celebrate wins, ensure satisfaction, and act as a trusted advisor Skills & Experience We’re Looking For Must-Have Excellent verbal & written communication skills Strong organisation, multi-tasking, and problem-solving abilities with full ownership Bachelor’s degree in Engineering with 2–3 years of B2B project implementation experience Proven execution capability in distributed/on-site environments with willingness to travel across India Experience in custom project implementation, industrial automation, or digitisation projects Familiarity with CRM/CS tools (Zoho, HubSpot, Gainsight) Attention to detail with ability to work in ambiguity Understanding of business fundamentals Vendor management, purchasing, and negotiation skills Good-to-Have Experience with manufacturing/foundry customers Experience hosting demos, webinars, or check-ins Experience in industrial SaaS/Projects Our Hiring Process (Fast & Transparent) Initial HR Conversation Interview with Senior Manager (Projects) Interview with Business Head – MetalCloud Final Round with CEO/CTO Career Growth Path Project Lead (MetalCloud) → Project Manager(MetalCloud) → Senior Manager(Projects) d) → VP(Projects) -CXOs Ready to Join Us? If you’re excited about working at the intersection of SaaS, manufacturing, project implementation, and customer success —this is where you belong.