AI Operations Transformation Director

1 day ago

varanasi, India beBeeAmbitious Full time

Job TitleAmbitious Senior Leader Wanted for AI Operations TransformationAbout the RoleWe are seeking a seasoned Senior Leader to spearhead the transformation of our AI Operations, driving innovation and excellence across the organization.Key ResponsibilitiesEnterprise Strategy & Design: Develop and execute a comprehensive operating model for AI Operations, encompassing governance, role definitions, and scalability strategies.Delivery Readiness & Client Success: Lead the readiness accelerator program, re-architecting skills, responsibilities, and workflows to ensure seamless delivery in hybrid models (human + AI workforce).Change LeadershipChange Management Function: Drive mindset, process, and culture shifts across the organization and client ecosystems, fostering adoption and internalization of Agentic-first ways of working.Customer Experience & Value: Oversee the Agentic Customer Experience function, ensuring measurable value for clients through outcome tracking and reporting.BenefitsOpportunity to shape the future of AI OperationsCollaborative and dynamic work environmentProfessional growth and development opportunitiesOthersThis is an exciting opportunity for a seasoned leader to make a significant impact on the future of our organization.

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