Senior Technical Support Specialist

7 days ago


kozhikode, India beBeeAdministrative Full time

Job OverviewThis role is accountable for establishing connections with internal stakeholders to comprehend their business necessities and translating them into technical and functional solutions via group or local applications.Main Responsibilities:Guarantees software applications meet technical and functional specificationsManages or participates in the initial deployment or build of group or local applicationsEnsures functional support, corrective maintenance, and evolution of the applicationExecutes and manages test campaignsDevelops application documentationPrepares and delivers user trainingCollects and documents functional requirements from customersTransforms requirements into a solutionParticipates in Level 2 support within the functional domainRequired Skills and Qualifications:This role requires strong communication skills, ability to understand customer needs, and proficiency in technical applications.Benefits:This role offers opportunities for professional growth and development, collaborative work environment, and competitive compensation package.



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