Tele Calling Representative

23 hours ago


thrissur, India beBeeCommunication Full time

Tele Calling is a vital role within our organization.The Tele Calling professional will be responsible for making outgoing calls to potential customers to schedule high-quality leads for sales. Identifying customer needs, clarifying information, researching every issue, and providing solutions or alternatives are key responsibilities of this position.Effective time management, documentation of all call information in the CRM according to standard operating procedures, meeting personal and team targets, and possessing strong knowledge of services to identify customer needs when qualifying them are also essential duties.For this role, the ideal candidate should possess a graduate degree in any stream, have 0-1 year of relevant experience in Telesales, Inside Sales, or similar fields, and be familiar with CRM and cloud telephony systems and practices.This individual must also be customer-focused, adaptable to different personality types, able to multitask, set priorities, and manage time effectively.Additionally, having a solid understanding of how to seize opportunities to upsell services when they arise and following up with potential customers in a timely manner if necessary is crucial for success in this position.



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