Tele Calling Executive

6 days ago


Thrissur Kerala, India Silver Storm Amusement Parks Full time

**Key Responsibilities**:

- Handle inbound and outbound customer calls in a professional and friendly manner
- Respond promptly to WhatsApp messages and online inquiries
- Share information about current offers, packages, and park events
- Assist the digital marketing team with promotional calls and lead follow-ups
- Record and maintain accurate call details and customer information
- Resolve basic customer queries or route them to the appropriate department
- Maintain a positive and engaging tone with all communications
- Minimum 1 year of experience in telecalling or customer service (preferred)
- Good communication skills in English and regional languages
- Basic knowledge of WhatsApp Business and social media tools
- Confident, polite, and customer-focused attitude
- Ability to multitask and manage time efficiently
- 10th/12th Pass or Graduate (any discipline)

Pay: From ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 15/05/2025



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