Service Delivery Director

1 week ago


dindigul, India beBeeDelivery Full time

Job Title: Service Delivery DirectorThe primary role of the Service Delivery Director is to oversee the entire service delivery process, ensuring exceptional quality and consistency. This position requires strong relationship management skills, with a focus on delivering high-value services to clients while maintaining effective communication with internal technical teams.Key Responsibilities:Develop and present comprehensive client operational reports at regular meetings.Ensure that L1 and L2 analysts meet SLA standards and adhere to established procedures.Identify opportunities for operational improvement and implement changes to enhance client engagement.Collaborate with cross-functional teams to drive strategic business planning and develop customized roadmaps for clients.Implement risk and issue management strategies to mitigate potential threats.Lead problem management initiatives to resolve complex issues efficiently.Scope and manage change initiatives to minimize disruptions to service delivery.



  • dindigul, India beBeePharmacovigilance Full time

    Project Director PositionWe offer a unique opportunity to join our organization as a Programme Manager responsible for the orchestration of projects and programmes.The successful candidate will be responsible for providing strategic oversight, ensuring alignment with organizational objectives, and leading senior project managers and cross-functional...


  • dindigul, India beBeeProblem Full time

    IT Service Delivery ManagerThe IT Service Delivery Manager is responsible for overseeing the efficient and effective management of IT problems and incidents to minimize their impact on the organization.This role involves identifying root causes of issues, implementing preventive measures, and ensuring a continuous improvement process within the IT service...


  • Dindigul, India MindPec Solutions Full time

    The Service Delivery Manager (SDM) is responsible for managing end-to-end service delivery operations for key clients, ensuring high service quality, SLA adherence, and customer satisfaction. The SDM will act as the single point of contact for client communication, manage a technical support team, and continuously drive process and performance improvements....


  • dindigul, India beBeeCustomer Full time

    Job OpportunityWe are seeking a dedicated and customer-focused professional to join our team as a Service Delivery Associate.This role involves providing exceptional service to clients, resolving issues efficiently, and ensuring overall customer satisfaction.The ideal candidate is passionate about helping others, possesses excellent communication skills, and...


  • dindigul, India beBeeLeadership Full time

    IT Service Management Leadership RoleWe are seeking a seasoned IT service management professional to lead our IT service management function.This key role will be responsible for developing and implementing strategic frameworks and processes to ensure the efficient and effective delivery of IT services across the organization.Key Responsibilities:Develop...


  • Dindigul, India Delivery Hero Full time

    About Delivery Hero India: Delivery Hero India is part of Delivery Hero Group, the world’s leading local delivery platform. We operate in over 70+ countries worldwide, powered by tech but driven by people. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index....


  • Dindigul, India PeopleStrong Full time

    About the RoleWe are looking for an experienced Service Delivery Leader (SDL) to lead end-to-end Application Support operations for PeopleStrong’s HR Tech platform. The role focuses on driving SLA adherence, managing escalations, improving support processes, and delivering an exceptional customer experience.Key ResponsibilitiesLead and manage L0–L2...


  • dindigul, India beBeeManagement Full time

    Job DescriptionWe are seeking a strategic and highly organized Program Director to lead client-facing programs from kickoff through delivery, ensuring consistent outcomes, timelines, and stakeholder expectations. This role requires strong background in program management, excellent communication skills, and ability to independently manage complex...


  • dindigul, India beBeeDirector Full time

    Learning and Growth DirectorThe Learning and Growth Director will lead the development and implementation of impactful learning programs across our organization.Design and deliver comprehensive training programs that drive measurable improvements in performance and productivity.Create engaging training content for various delivery formats, with clear...


  • dindigul, India beBeeManagement Full time

    Job Overview:We are seeking an exceptional Operations Director to lead our production team in delivering high-quality medium- and low-voltage switchboards. As a seasoned professional with a strong background in electrical engineering, you will oversee the entire manufacturing process from start to finish.Supervising a diverse team of engineers and...