Head of Account Management

2 days ago


bangalore, India Tasc Business Full time

Job Title: Head of Account Management - IndiaDepartment: Professional & EnterpriseLocation: Bengaluru, IndiaJob Summary:We are looking for a dynamic and results-driven Head of Account Management to lead our client engagement and business development efforts within the Professional & Enterprise staffing division. This role will oversee key enterprise relationships, drive new client acquisition, and ensure the effective delivery of staffing solutions across the GCC and MENA regions, with a strong focus on the UAE. The ideal candidate will bring deep industry expertise, a strategic mindset, and the ability to lead a high-performing team of up to 5 FTEs in a fast-paced, service-driven environment.Key Responsibilities:Sales Development:Identify and secure new business opportunities across high-growth industries for white-collar staffing solutionsDevelop and execute comprehensive sales strategies to exceed revenue and profitability targetsBuild and maintain a robust sales pipeline through proactive prospecting, online networking, and attending international eventsConduct market intelligence to stay ahead of industry trends and evolving client demandsPrepare compelling sales pitches, proposals, and pricing models tailored to client needsLead complex negotiations and close high-value contracts with prospective clientsAccount Management:Serve as the strategic point of contact for major enterprise clients, ensuring long-term satisfaction and loyaltyDesign and implement client-specific account strategies to drive performance, enhance value delivery, and uncover growth opportunitiesCollaborate cross-functionally to deliver tailored staffing solutions aligned with client expectationsTrack and report on account health metrics and client satisfaction levels regularlyHandle escalations with a solutions-oriented approach, while nurturing strong professional relationshipsConduct monthly business reviews to highlight performance and introduce upsell/cross-sell opportunitiesPeople Management:Lead, coach, and develop a team of account managers and sales professionals to achieve team KPIsSet clear goals, conduct regular performance reviews, and implement development plansPromote a culture of collaboration, accountability, and excellenceOptimize team operations through best practices, tools, and processesRepresent the business unit in internal leadership forums and contribute to strategic planningQualifications:Bachelors degree in business, Marketing, or a related field; MBA is a strong advantage810 years of experience in senior-level sales/account management role within the staffing industryDemonstrated success in driving revenue growth, managing large number of enterprise accounts, and expanding client portfoliosExceptional leadership, stakeholder management, and team-building abilitiesDeep understanding of staffing industry dynamics, particularly in GCC and MENA marketsSuperior communication, negotiation, and presentation skillsStrong commercial acumen with experience in preparing contracts, proposals, and cost sheetsSelf-motivated and agile in fast-changing environmentsWillingness and ability to travel across Gulf countries every alternate month and quarterly, as per business requirementsIn-depth knowledge of staffing solutions and industry best practicesExcellent communication, negotiation, and presentation skillsAbility to work independently and collaboratively in a fast-paced environment


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