General Manager

14 hours ago

bangalore, India Livspace Full time

Hi, Connections


Livspace #hiringalert


About Livspace :


Livspace is building the world's first end-to-end interior design platform in India. We’re India's top online home improvement and interior destination for consumers and the world's first design automation platform for designers.


Profile: General Manager - Sales & Design

Location: Bengaluru

Years of Experience: 8 -12 years


Job Description

As a General Manager of design and operations, you will be responsible for managing Livspace-authorized partners (Sales, Design & Operations). You will lead a team of Operations Leads and ensure customer delight. You will coordinate with the partner team for design and the production team to keep them in alignment with the committed timelines for your cohort/ city. You will manage internal stakeholders such as Finance, Vendor teams, Installer teams, etc to ensure they get the required support to meet the customer's promised timelines and quality standards.

Roles & Responsibilities

  • Own the customer experience completely, from post-booking of the project till the time of handover. Act as the highest point of escalation for your region and ensure any of issues highlighted by customers are resolved within the committed ETAs and the projects are completed on a good note.
  • Continuously coordinate with the cross-functional teams, such as installer teams, vendor teams, category teams, product teams, etc, to enable faster issue resolution for your team members to solve problems on the ground.
  • Be a people manager to empower the existing team and also hire the best talent in the country to strengthen the team of your region.
  • Ensure everyone in the team follows the defined process SOPs and standards to provide a standardized customer experience.
  • Responsible for Customer Move-In Timeline Adherence, Customer Overall CSAT Score, and Quicker resolution of customer escalations.


Mandatory Skills

Residential Projects, BoQ Estimation, Operations Management, Team Management, Leadership Skills


Skills To Be Evaluated On

Residential Projects, BoQ Estimation, Operations Management, Team Management, Leadership Skills


Desirable Skills

Operations Management, Project Management, Residential Interiors

  • Demand Generation Manager

    15 hours ago

    bangalore, India ComplianceQuest Full time

    Join the team that's transforming compliance and quality for the modern enterprise.ComplianceQuest is a seeking player-coach Demand Generation Manager to lead the strategy and execution of our multi-channel demand engine. You will not only define strategy and manage performance, but also roll up your sleeves to actively build campaigns and drive measurable...

  • Commercieel General Manager

    1 day ago

    Bangalore, India NIIT Limited Full time

    This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues. Roles & Responsibilities: # Calling & Follow-Up: ...

  • General Manager

    15 hours ago

    bangalore, India Brick & Bolt Full time

    Job Title: General Manager – Quantity Survey Location: Bangalore Company: Brick & BoltAbout Brick & Bolt: Brick & Bolt is India’s No.1 tech-enabled construction company, transforming the way people build homes and commercial spaces. With a strong focus on technology, transparency, and timely delivery, we are redefining the construction experience for our...

  • General Quality Manager

    1 day ago

    Bangalore, India Banyan Tree Hotels & Resorts Full time

    About Us Banyan Tree Group is one of the world's leading independent, multi-branded hospitality groups. The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences is centered on five award-winning brands (Banyan Tree, Angsana, Cassia, Dhawa and Laguna) that offer exceptional design-led experiences for global travellers of...

  • Lead Generation Manager – Microsoft Services

    14 hours ago

    bangalore, India Cambay Solutions Full time

    Organizational Description:About Cambay Solutions: Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services around the Microsoft stack to provide innovative transformative...

  • Associate General Manager

    14 hours ago

    bangalore, India Livspace Full time

    Associate General Manager - Design Bengaluru, Sales ABOUT USLivspace is Asiaʼs largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to managed last mile fulfillment for all rooms in a home. The platform has organized a...

  • Associate General Manager

    12 hours ago

    bangalore, India Livspace Full time

    JOB DESCRIPTIONAs an Associate General Manager - Sales, you will own the P&L of the micro territory within a larger geography and drive profitability. You will run and manage the daily Sales operations for your micro territory and monitor the daily / weekly sales conversion funnel and drive improvements to funnel shape and deliver monthly targets.• Drive...

  • General Manager

    1 day ago

    Bangalore, India Swiggy Full time

    Way of Working: Working from the office on all working days of the week. Qualification: Chartered Accountant (CA) with post-qualification experience of 8+ years. About Swiggy Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+...

  • General Manager

    13 hours ago

    bangalore, India Swiggy Full time

    Way of Working: Working from the office on all working days of the week.Qualification: Chartered Accountant (CA) with post-qualification experience of 8+ years.About Swiggy Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across...

  • Senior General Manager

    1 day ago

    Bangalore, India Brigade Group Full time

    The Brigade Group is one of India’s leading real estate developers with over three decades. Founded in 1986, Brigade has transformed the skylines of South Indian cities such as Bengaluru, Chennai, Hyderabad, Mysuru, Mangalore, Chikmangalur, Kochi, and Gandhinagar's GIFT City. Our development spans the Residential, Commercial, Retail, Hospitality, and...