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1 day ago

kottayam, India beBeeTechnical Full time

Develop a Thriving Career in Application SupportWe are seeking a skilled Senior Application Support Engineer to join our team. As a senior member of our support team, you will play a key role in ensuring the smooth operation of our applications.The successful candidate will be responsible for delivering projects that improve service delivery, being a primary point of contact for escalated product issues, and owning and orchestrating the triage, investigation, and resolution of complex technical issues.This is an excellent opportunity for someone with a strong technical background and excellent communication skills to build strong partnerships with engineering, QA, and customer-facing teams.To be successful in this role, you will need:Experience in software companies with a customer-facing productA strong technical background with excellent troubleshooting, analytical, and data skillsExcellent communication skills and the ability to build strong partnerships with engineering, QA, and customer-facing teamsIf you have a passion for technology and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.Our ideal candidate will possess:Familiarity with AWS services (or similar)An active SQL skill setExperience with release management toolset and service reporting tools (Datadog or similar)We offer a dynamic and supportive work environment, where you can grow and develop your career. If you are interested in this role, please submit your application.

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