Chief Technical Operations Specialist

1 week ago

ghaziabad, India beBeeTechnologist Full time

Technical Service Manager RoleThe Technical Service Manager is the primary technical owner for customers consuming RISE with SAP.Technical Ownership & GovernanceAct as the technical single point of contact (SPOC) for assigned customer landscapes.Drive end-to-end responsibility for SAP system performance, stability, availability, and compliance.Upgrade, Release & Evergreen ManagementPlan and coordinate Quarterly Upgrades for RISE with SAP landscapes.Analyze upgrade impacts, validate pre-checks, remediation readiness, and customer-specific risks.Transport, Change & Release ManagementOwn transport strategy: CTS+, TMS, gCTS, and cTMS integrations.Validate import sequencing, retrofit handling, dual/parallel landscapes, and freeze windows.Incident, Escalation & War Room ManagementLead war rooms for P1/P2 incidents; drive resolution across global teams.Provide deep technical troubleshooting steering (BASIS, DB, OS, Cloud, Network).Performance, Availability & Capacity ManagementMonitor system KPIs, HANA memory/CPU trends, DB growth, background job performance, and interface stability.Proactively identify performance degradation and provide predictive advisories.Integration & Connectivity OversightValidate and troubleshoot Cloud Connector setup, CPI flows, API integrations, and interface failovers.Ensure connectivity readiness across hybrid landscapes (on-prem, cloud, SaaS).Deep SAP BASIS knowledge: installations, configurations, upgrades, and transport management.Strong HANA experience: performance tuning, column store analysis, memory leak detection, and SQL troubleshooting.Working knowledge of cloud infrastructure (Azure/AWS/GCP): VPC, Subnets, Routing, Firewalls, Load balancers, Security Groups, resiliency zones, VM sizing, and OS-level analysis. Understanding of BTP & integration services.Skilled with Solution Manager, SAP Cloud ALM, SNOW, and HANA Cockpit.

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    ghaziabad, India beBeeLeadership Full time

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    ghaziabad, India beBeeSupport Full time

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    ghaziabad, India beBeetechnical Full time

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    4 weeks ago

    Ghaziabad, India Right Advisors Private Limited Full time

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    4 weeks ago

    Ghaziabad, India Right Advisors Private Limited Full time

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