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Customer Support Specialist

2 months ago


gurugram, India Shya Workforce Solutions Full time

We are seeking a highly motivated and customer-oriented Voice and Chat Support Customer Support Executive to join our dynamic team. In this role, you will be responsible for providing excellent customer service through both voice and chat channels.

Requirements

  • Excellent communication skills, both verbal and written: Ability to articulate complex information clearly and concisely, and effectively listen to and understand customer concerns.
  • Comfortable working rotational shifts: Flexibility to work in a 24/7 environment, including weekends and holidays.
  • Problem-solving and analytical abilities: Ability to identify and resolve customer issues efficiently and effectively.