Dynamics 365 BC Technical Expert

2 weeks ago

mumbai, India beBeeBusiness Full time

Job OverviewAs a specialist in Microsoft Dynamics 365 Business Central, you will provide expert support to end-users, troubleshoot complex system issues, and collaborate on system enhancements.The ideal candidate has hands-on experience with Business Central, exceptional problem-solving skills, and a deep understanding of business processes across finance, operations, and supply chain.Deliver high-quality support for Business Central users.Diagnose and resolve intricate system issues, including configuration, data, and user errors.Manage support tickets efficiently, ensuring timely resolution and clear communication with stakeholders.Work closely with functional consultants, developers, and business users to test and deploy innovative solutions.Document support cases, resolutions, and user guides effectively.Support seamless system upgrades, patches, and new release deployments.Assist with user training and onboarding programs.Collaborate with IT and business teams to optimize processes and improve system performance.Identify recurring issues and propose long-term solutions or process improvements.

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