Business Excellence
15 hours ago
About the Company Lead consulting engagements for new customer onboardings across typical BPO towers. You will map the current state, design the future state with clear improvement and automation levers, and stand up the KPI framework and business case—so we can both sell and deliver measurable value from Day 1 through steady state. About the Role What you’ll do: Pre-sales & scoping Partner with Sales on discovery calls, RFx responses, and proof-of-value assessments. Define scope, approach, and deliverables; craft proposals/SOW inputs, timelines, and success criteria. Current-state discovery Plan/lead workshops, interviews, floor walks; capture VOC/CTQs. Produce SIPOC, BPMN as-is flows, RACI, value-stream maps, capacity models, and pain-point heatmaps. Baseline performance using samples, WFM data, ERP/CRM extracts, QA reads, and (where available) process mining. Future-state design & automation Redesign processes for standardization, right-first-time, and digital enablement. Identify and size automation (RPA/IPA, workflow/BPM, integrations, self service/IVR, knowledge/KCS, GenAI copilots). Produce SOPs, controls, acceptance criteria, and a phased implementation roadmap. KPI framework & instrumentation Build KPI trees (leading/lagging), formulas, data sources, baselines, targets, and owners. Specify dashboards (Power BI/Tableau) and QA/calibration routines; design benefits tracking with Finance. Business case & governance Quantify value (cost, quality, speed, CX/EX, risk), TCO/ROI, and stage-gate tollgates. Drive change management: stakeholder mapping, comms, training/adoption, and risk/compliance alignment (SOX/PCI/HIPAA/GDPR as applicable). Handover & enablement Transition designs to delivery teams with user stories, SOP packs, control plans, and success criteria. Core deliverables Discovery plan; SIPOC; BPMN as-is; pain-point heatmap; baseline metrics deck. Future-state designs; SOP/control plan; automation opportunity register with value/effort sizing. KPI dictionary & dashboard spec (sources, refresh cadence, ownership). Value model & implementation roadmap (quick wins + phased rollouts). Proposal/SOW inputs and customer-ready executive narrative. For each KPI the consultant defines: Description, Formula, Data source (CRM/ITSM, ERP, WFM, QA, EHR for RCM), Baseline, Target, Owner, Frequency, Control limits/actions. Qualifications Lean Six Sigma Black Belt; strong facilitation, problem structuring, and storytelling. Tooling: BPMN (Visio/Signavio), process mining (Celonis/Power Automate PM), RPA/IPA (UiPath/AA/Power Automate), WFM/WFO, QA platforms, and BI (Power BI/Tableau). Comfortable scoping GenAI use cases with appropriate controls (PII, auditability, redaction). Excellent stakeholder management across client execs, Ops, IT, and Finance; proposal/SOW writing experience.
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Head Business Development
2 days ago
gautam buddha nagar, India Innovatiview Full timePosition Title: Head Business Development – Government Business Department: Executive Management Reports To: Board of Directors Job Location: Noida About us: Innovatiview is a forward-thinking enterprise dedicated to transforming government sales through innovative solutions and strategic partnerships. Our mission is to leverage cutting-edge technology and...
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Business Manager
3 weeks ago
Gautam Buddha Nagar, India MORE ORGO PRIVATE LIMITED Full timeThe Business Manager will be responsible for overseeing the end-to-end operations of our Food and Beverage Business across brands/product lines including Organic food, cold-pressed juices, and our A2/A2 Cow Dairy Farm. This role combines strategic planning, financial oversight, and quality assurance to ensure sustainable growth, profitability, and...
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Business Manager
3 weeks ago
Gautam Buddha Nagar, India MORE ORGO PRIVATE LIMITED Full timeThe Business Manager will be responsible for overseeing the end-to-end operations of our Food and Beverage Business across brands/product lines including Organic food, cold-pressed juices, and our A2/A2 Cow Dairy Farm. This role combines strategic planning, financial oversight, and quality assurance to ensure sustainable growth, profitability, and...
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Business Manager
3 weeks ago
Gautam Buddha Nagar, India MORE ORGO PRIVATE LIMITED Full timeThe Business Manager will be responsible for overseeing the end-to-end operations of our Food and Beverage Business across brands/product lines including Organic food, cold-pressed juices, and our A2/A2 Cow Dairy Farm. This role combines strategic planning, financial oversight, and quality assurance to ensure sustainable growth, profitability, and...
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Business Manager
3 weeks ago
Gautam Buddha Nagar, India MORE ORGO PRIVATE LIMITED Full timeThe Business Manager will be responsible for overseeing the end-to-end operations of our Food and Beverage Business across brands/product lines including Organic food, cold-pressed juices, and our A2/A2 Cow Dairy Farm. This role combines strategic planning, financial oversight, and quality assurance to ensure sustainable growth, profitability, and...
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Business Manager
2 weeks ago
Gautam Buddha Nagar, India MORE ORGO PRIVATE LIMITED Full timeThe Business Manager will be responsible for overseeing the end-to-end operations of our Food and Beverage Business across brands/product lines including Organic food, cold-pressed juices, and our A2/A2 Cow Dairy Farm. This role combines strategic planning, financial oversight, and quality assurance to ensure sustainable growth, profitability, and...
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Business Analyst
2 weeks ago
gautam buddha nagar, India Visdum Full timeAbout Visdum: Visdum is a fast-growing SaaS startup revolutionizing Sales Compensation Management. Founded by ex-Oracle executives with 50+ years of combined experience, our mission is to democratize and simplify the way high-performing SaaS companies manage their sales commissions. Our platform empowers Finance, Revenue Operations, and Sales teams by...
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Business Analyst
4 days ago
gautam buddha nagar, India Visdum Full timeAbout Visdum: Visdum is a fast-growing SaaS startup revolutionizing Sales Compensation Management. Founded by ex-Oracle executives with 50+ years of combined experience, our mission is to democratize and simplify the way high-performing SaaS companies manage their sales commissions. Our platform empowers Finance, Revenue Operations, and Sales teams by...
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Salesforce Business Analyst
4 days ago
gautam buddha nagar, India Noblesoft Technologies Full timeSalesforce Business Analyst Location: Noida (Onsite/Hybrid) Shift: 3:00 PM to 12 PM Duration: Full-time Domain: Utilities experience (Preferred) Job Description We are looking for an experienced Salesforce Business Analyst to join our team in Noida, supporting our client operations. The ideal candidate will have strong expertise in Salesforce (Sales Cloud,...
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Business Finance Manager
2 weeks ago
gautam buddha nagar, India Iris Software Inc. Full timeIRIS a prominent IT company is looking to hire Manager – Business Finance Job Description: Title: Manager – Business Finance Location: Noida (5days Onsite) Key Responsibilities: Job Brief: Financial planning, forecasting and performance analysis of company's business units and at entity level, providing critical financial insights to leadership by...
