AEM Production Support

5 days ago

bangalore district, India Krehsst Tech Solutions Full time

Position: AEM Production Support (e-Commerce)

Location: Bangalore, Karnataka (Onsite Role)

Job Type: Contract to Hire

Job Description:

We are looking for a candidate who:

Has strong experience in production support.

Can effectively troubleshoot and identify root causes of issues.

Possesses excellent functional knowledge of eCommerce.

Is proficient in writing and understanding SQL queries.

Has hands-on experience with observability tools such as Dynatrace, Catchpoint, or New Relic (good knowledge of at least one tool is sufficient).

Detailed JD:

Technical Skills:

E-commerce Platform Knowledge, good experience and familiarity with Content management(Adobe Experience Manager- AEM).

Familiarity with search / merch platform Constructor Troubleshooting Debugging experience , good experience and understanding of web technologies (HTML, CSS, JavaScript, developer tools) and ability to diagnose issues.

Understanding on cloud platforms for site hosting and scaling preferably Azure Database Knowledge at Developer level/ troubleshooting (NoSQL, MongoDB)

Experience in Web/iOS and Android e-Comm app/web support Working

Experience in any front-end Programming Languages Understanding of APIs Experience with observability tools New Relic and Adobe Analytics for, alert set up, dashboard creation, trouble shooting ,performance and error tracking.

Basic understanding in Fastly/NGNIX(Ingress K8s)/Zuul /APIGEE /API Gateway/AKAMAI, Azure DevOps

Performance Optimization of sites Ability to analyse site speed, traffic load, and suggest improvements (Content Delivery Network- CDN, caching, image optimization).

Understanding of payment gateways, refunds, fraud checks, and customer transaction flows.

Ability to monitor site performance, detect issues, and respond to incidents in real time.

Functional and IT App support Skills:

Good understanding and experience in inbound and out bound flow within eCommerce systems / data flow including Product, inventory ,Price feeds

Supporting the production e-Commerce systems including Content/Customer/Traffic/Order management/support, Search, catalogue, discovery , merchandising, Order Payment Processing

Incident Management

Application System Support Inventory Product Management

Knowledge of SKU management, stock updates, and synchronization with warehouse systems.

Issue Ticket Management Familiarity with platforms like Jira, ServiceNow, or Zendesk for tracking and resolving issues.

Customer Support Issue Resolution Addressing user complaints, order failures, and assisting in customer experience improvements.

  • Business Analyst

    5 days ago

    bangalore district, India ScaleneWorks People Solutions LLP Full time

    Position: Senior Business Analyst – Adobe Experience Manager (AEM) Experience Level: 9–12 Years Location: Bangalore (Hybrid Model – 3 days/week from office) About the Role We are looking for a Senior Business Analyst with strong expertise in Adobe Experience Manager (AEM) and digital customer platforms. The ideal candidate will bridge business...

  • AEM Frontend Developer

    5 days ago

    bangalore district, India Live Connections Full time

    AEM Front-End Developer Location: Hyderabad / Bangalore Experience: 7–10 years CTC: Up to 25 LPA Notice Period: Immediate to 30 days About the Role We are looking for an experienced AEM Front-End Developer to join our digital experience team. You will be responsible for developing responsive, reusable, and high-performance UI components...

  • Aem production support

    1 week ago

    Bangalore, India Krehsst Tech Solutions Full time

    Position: AEM Production Support (e-Commerce) Location: Bangalore, Karnataka (Onsite Role) Job Type: Contract to Hire Job Description: We are looking for a candidate who: Has strong experience in production support. Can effectively troubleshoot and identify root causes of issues. Possesses excellent functional knowledge of e Commerce. Is proficient in...

  • AEM Production Support

    2 weeks ago

    bangalore, India Krehsst Tech Solutions Full time

    Position: AEM Production Support (e-Commerce)Location: Bangalore, Karnataka (Onsite Role)Job Type: Contract to HireJob Description:We are looking for a candidate who:Has strong experience in production support.Can effectively troubleshoot and identify root causes of issues.Possesses excellent functional knowledge of eCommerce.Is proficient in writing and...

  • Business analyst

    1 week ago

    Bangalore, India ScaleneWorks People Solutions LLP Full time

    Position: Senior Business Analyst – Adobe Experience Manager (AEM) Experience Level: 9–12 Years Location: Bangalore (Hybrid Model – 3 days/week from office) About the Role We are looking for a Senior Business Analyst with strong expertise in Adobe Experience Manager (AEM) and digital customer platforms. The ideal candidate will bridge business...

  • Lead AEM

    1 week ago

    bangalore, India Destm Technologies Full time

    Company DescriptionDestm Technologies is a software consulting company specializing in e-commerce solutions, AI-powered automation, and custom software development. With over 12 years of experience, we partner with businesses to drive growth, optimize operations, and enhance customer experiences. Our services include E-commerce Platform Development &...

  • Lead AEM

    5 hours ago

    bangalore, India Destm Technologies Full time

    Company Description Destm Technologies is a software consulting company specializing in e-commerce solutions, AI-powered automation, and custom software development. With over 12 years of experience, we partner with businesses to drive growth, optimize operations, and enhance customer experiences. Our services include E-commerce Platform Development &...

  • Business Analyst

    1 week ago

    Bangalore, India ScaleneWorks People Solutions LLP Full time

    Position: Senior Business Analyst – Adobe Experience Manager (AEM) Experience Level: 9–12 Years Location: Bangalore (Hybrid Model – 3 days/week from office) About the Role We are looking for a Senior Business Analyst with strong expertise in Adobe Experience Manager (AEM) and digital customer platforms. The ideal candidate will bridge business...

  • Aem frontend developer

    1 week ago

    Bangalore, India Live Connections Full time

    AEM Front-End Developer Location: Hyderabad / Bangalore Experience: 7–10 years CTC: Up to 25 LPA Notice Period: Immediate to 30 days About the Role We are looking for an experienced AEM Front-End Developer to join our digital experience team. You will be responsible for developing responsive, reusable, and high-performance UI components within...

  • Senior AEM Author

    2 weeks ago

    bangalore, India Trantor Full time

    Role: Senior AEM AuthorExperience Required: 5+ yearsLocation: RemoteJob Summary:We are seeking a Senior AEM Author with over 5 years of experience in AEM authoring and Digital Asset Management (DAM). The ideal candidate should have a strong understanding of SEO, web content QA, and AEM components/templates, along with the ability to collaborate with...