Transformation Professional

5 days ago

moradabad, India beBeeProcess Full time

Business Process Improvement SpecialistWe're seeking a seasoned expert in business process improvement to join our team.This role involves driving finance and operations functional support, ensuring compliance with regulatory requirements while leveraging D365FO capabilities.You'll partner with Finance leadership to design and implement process improvements in areas such as GL, AP, AR, Fixed Assets, Budgeting, and Financial Reporting.A strong ability to document requirements, map processes, and configure D365FO modules is essential for this role.Collaborate with Procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.Configure and optimize D365 Procurement & Sourcing modules to ensure cost-effective and compliant processes.Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.Work with Customer Service/Call Center leaders to refine sales order processing, customer interactions, and case management workflows.Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.Develop processes that improve customer experience, retention, and responsiveness.Partner with Warehouse leadership to ensure accurate and efficient use of D365FO Warehouse Management (WMS).Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.Support workforce adoption of SOPs, handheld/scanning devices, and real-time reporting.Document business requirements and map them to D365FO functionality—acting as the bridge between business teams and technical resources.Manage functional configurations, testing, and UAT for enhancements, integrations, and upgrades.Lead process workshops, training sessions, and end-user enablement.Drive continuous improvement initiatives to support business scalability and operational excellence.QualificationsBachelor's degree in Business, Finance, Supply Chain, or related field.5+ years of ERP functional experience (Microsoft Dynamics 365FO or AX preferred).Demonstrated expertise in at least two functional areas: Finance, Procurement, Customer Service/Call Center, or Warehouse/Logistics.Strong analytical capabilities; able to balance detail with strategic impact.Excellent interpersonal skills; able to work across Finance, Operations, and IT stakeholders.

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    moradabad, India beBeeDataMigration Full time

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