Director – Client Services
20 hours ago
Job Description: Director - Account GrowthLocation: Bangalore, India (In-office, Monday to Friday)The OpportunityAs an Account Growth Leader, you will own the strategy and execution for driving revenue expansion and retention across key customer accounts. This senior role requires a blend of strategic thinking, customer advocacy, and business acumen to unlock growth opportunities while minimizing churn. You will serve as a trusted advisor to clients, ensuring they realize maximum value from our solutions, and as a growth catalyst for the business by identifying and capturing opportunities to expand partnerships.Key Responsibilities:1.Account Expansion & Revenue GrowthDevelop and execute growth strategies for strategic accounts, driving upsell, cross-sell, and renewals.Partner with Sales and Product teams to design tailored solutions that align with customer priorities and business outcomes.Build multi-threaded relationships across client organizations to identify new growth avenues.2.Retention & Churn PreventionOwn account health metrics, forecasting renewals and proactively addressing risks to prevent attrition.Create and implement account retention playbooks, ensuring consistent engagement and value delivery.Act swiftly on early warning signals to protect revenue and maintain long-term relationships.3.Strategic Account LeadershipServe as the executive point of contact for senior client stakeholders, establishing trust and thought leadership.Lead quarterly and annual business reviews (QBRs/ABRs), driving alignment on joint success plans and measurable outcomes.Champion the customer’s voice internally, influencing product development and service improvements.4. Insights & ReportingAnalyze account performance, revenue trends, and growth opportunities, presenting actionable insights to leadership.Monitor churn drivers and expansion levers, translating insights into strategic account plans.Share success stories and best practices to scale account growth programs across the portfolioQualifications & Skills10+ years in account management, customer success, or business development, with a proven track record of driving growth in enterprise accounts.Strong commercial mindset with expertise in renewals, upsell, cross-sell, and churn reduction strategies.Ability to engage and influence C-level executives as a trusted advisor.Exceptional relationship-building and negotiation skills.Strong analytical and strategic planning skills, with the ability to turn insights into action.Comfortable working cross-functionally with Sales, Marketing, Product, and Delivery teams.
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Client Director
2 weeks ago
Bangalore, India Everest Group Full timeEverest Group is a research firm helping business leaders confidently navigate today's market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing...
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Client Director
2 weeks ago
bangalore, India Everest Group Full timeAbout Everest Group Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Client Director
2 weeks ago
bangalore, India Everest Group Full timeAbout Everest GroupEverest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Client Director
3 days ago
bangalore district, India Everest Group Full timeAbout Everest Group Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Director - Client Services
17 hours ago
bangalore district, India Anakin (YC S21) Full timeJob Description: Director - Account Growth Location: Bangalore, India (In-office, Monday to Friday) The Opportunity As an Account Growth Leader, you will own the strategy and execution for driving revenue expansion and retention across key customer accounts. This senior role requires a blend of strategic thinking, customer advocacy, and business acumen to...
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Client Director
2 weeks ago
bangalore, India Everest Group Full timeAbout Everest Group Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Remote Director/Client Services
2 weeks ago
Bangalore, India Zyoin Group Full timeRole - Director Customer Support Experience - 15+ Years Industry - Fintech, Financial Services Preferred Looking for a Director – Customer Support with strong focus on strategic leadership and transformation. Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees. Proven ability to drive customer experience...
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Director - Service Delivery
18 hours ago
Bangalore, Karnataka, India ANSR Global Corporation Full timeAbout ANSR Global Corporation ANSR is a market leader in enabling organizations to build manage and scale global teams through Global Capability Centers GCCs We provide full life-cycle services including GCC design set up and enabling operations For over 18 years companies cutting across size industry and markets have relied on ANSR s expertise to...
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Director of Engineering and Site Lead
5 days ago
bangalore, India Client of Alp Consulting Ltd Full timeClient of Alp Consulting Ltd, which is a leading Product company is looking for Director of Engineering & Site Leader. In this role, you’ll be leading and scaling the Hub in Bangalore – the centerpiece of global software development. With a strong focus on software engineering leadership, you will guide a growing team of developers and technology experts...
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Bengaluru/bangalore Chennai Hyderabad/secunderabad Kolkata Mumbai, India MM Staffing & Career Consultants Full time ₹ 20,00,000 - ₹ 60,00,000 per yearJob Description:Position: Director & Associate Director - Financial Services Consulting AdvisoryLocation: India (with potential relocation to GCC after one year)Preferred Gender: MaleJob Overview: As a Director & Associate Director in Financial Services Consulting Advisory, you will be a pivotal part of our dynamic team, working closely with financial...
