Director – Client Services

23 hours ago

bangalore, India Anakin (YC S21) Full time

Job Description: Director - Account GrowthLocation: Bangalore, India (In-office, Monday to Friday)The OpportunityAs an Account Growth Leader, you will own the strategy and execution for driving revenue expansion and retention across key customer accounts. This senior role requires a blend of strategic thinking, customer advocacy, and business acumen to unlock growth opportunities while minimizing churn. You will serve as a trusted advisor to clients, ensuring they realize maximum value from our solutions, and as a growth catalyst for the business by identifying and capturing opportunities to expand partnerships.Key Responsibilities:1.Account Expansion & Revenue GrowthDevelop and execute growth strategies for strategic accounts, driving upsell, cross-sell, and renewals.Partner with Sales and Product teams to design tailored solutions that align with customer priorities and business outcomes.Build multi-threaded relationships across client organizations to identify new growth avenues.2.Retention & Churn PreventionOwn account health metrics, forecasting renewals and proactively addressing risks to prevent attrition.Create and implement account retention playbooks, ensuring consistent engagement and value delivery.Act swiftly on early warning signals to protect revenue and maintain long-term relationships.3.Strategic Account LeadershipServe as the executive point of contact for senior client stakeholders, establishing trust and thought leadership.Lead quarterly and annual business reviews (QBRs/ABRs), driving alignment on joint success plans and measurable outcomes.Champion the customer’s voice internally, influencing product development and service improvements.4. Insights & ReportingAnalyze account performance, revenue trends, and growth opportunities, presenting actionable insights to leadership.Monitor churn drivers and expansion levers, translating insights into strategic account plans.Share success stories and best practices to scale account growth programs across the portfolioQualifications & Skills10+ years in account management, customer success, or business development, with a proven track record of driving growth in enterprise accounts.Strong commercial mindset with expertise in renewals, upsell, cross-sell, and churn reduction strategies.Ability to engage and influence C-level executives as a trusted advisor.Exceptional relationship-building and negotiation skills.Strong analytical and strategic planning skills, with the ability to turn insights into action.Comfortable working cross-functionally with Sales, Marketing, Product, and Delivery teams.

  • Director - Client Services

    3 weeks ago

    Bangalore, India Anakin (YC S21) Full time

    Job Description: Director - Account Growth Location: Bangalore, India (In-office, Monday to Friday) The Opportunity As an Account Growth Leader, you will own the strategy and execution for driving revenue expansion and retention across key customer accounts. This senior role requires a blend of strategic thinking, customer advocacy, and business acumen to...

  • Director - Client Services

    22 hours ago

    bangalore district, India Anakin (YC S21) Full time

    Job Description: Director - Account Growth Location: Bangalore, India (In-office, Monday to Friday) The Opportunity As an Account Growth Leader, you will own the strategy and execution for driving revenue expansion and retention across key customer accounts. This senior role requires a blend of strategic thinking, customer advocacy, and business acumen to...

  • Executive Director

    1 week ago

    bangalore, India Idyllic Services Full time

    Job Title: Executive Director – Data & AILocation: Bangalore, IndiaIndustry: Banking & Financial Services (BFSI)Experience: 20+ yearsReporting To: Global Head – Data & AI / BFS PortfolioRole Overview:The Executive Director – Data & AI will be responsible for leading large-scale technology delivery and digital transformation programs across global...

  • Associate Director

    2 weeks ago

    bangalore, India Responsive Full time

    About ResponsiveResponsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee...

  • Executive Director

    2 weeks ago

    bangalore, India Idyllic Services Full time

    Job Description: Executive Director – Data & AIKey Responsibilities:Delivery Management:1. Oversee end-to-end delivery across a portfolio of projects within the Banking and Finance sector.2. Manage and lead a large team of resources, ensuring timely delivery, P&L management, and quality standards.3. Ensure effective project governance, risk management, and...

  • Director of Engineering and Site Lead

    5 days ago

    bangalore, India Client of Alp Consulting Ltd Full time

    Client of Alp Consulting Ltd, which is a leading Product company is looking for Director of Engineering & Site Leader. In this role, you’ll be leading and scaling the Hub in Bangalore – the centerpiece of global software development. With a strong focus on software engineering leadership, you will guide a growing team of developers and technology experts...

  • Associate director

    3 weeks ago

    Bangalore, India Responsive Full time

    About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee...

  • Sales Director

    2 weeks ago

    bangalore, India TRUGlobal Full time

    Job Title:BDM / Sales Director – Cloud Technologies (US Market) | NN BusinessJob Type:Full TimeLocation:Bangalore, IndiaRole Overview:We are seeking an experienced and results-driven Business Development Manager / Sales Director (NN Business) with strong expertise in Cloud Technologies to drive business growth in the US IT Services market. The ideal...

  • Director of Engineering and Site Lead

    2 days ago

    bangalore, India Client of Alp Consulting Ltd Full time

    Client of Alp Consulting Ltd, which is a leading Product company is looking for Director of Engineering & Site Leader. In this role, you’ll be leading and scaling the Hub in Bangalore – the centerpiece of global software development. With a strong focus on software engineering leadership , you will guide a growing team of developers and technology...

  • Creative Director

    5 days ago

    bangalore, India Qiksol Full time

    We are Hiring ⚡ Creative Director – Qiksol Remote (India-based preferred) About Us: Qiksol is a forward-thinking service-based company delivering cutting-edge design, development, and marketing solutions. We believe in creativity backed by clarity, and we’re looking for a Creative Director who can lead with both vision and precision. Role Overview:...