HCLTech | Data

3 weeks ago

chennai, India HCLTech Full time

Job Location: Pan India


Objectives of this role:


  • Serve as the main point of contact in all Data & AI engagement to client concerns and needs.
  • Build and strengthen client relationships to achieve long-term partnerships.
  • Work with sales and other internal teams to develop strategic solutions and ensure KPIs are being met.
  • Thrives in an ever-evolving Business and Technology landscape.
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.


Responsibilities:


  • Handle inquiries and requests from customers and address their needs.
  • Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
  • Meet regularly with other team members to discuss progress and find new ways to improve business.
  • Generate progress reports for clients and senior leaders within the organization.
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
  • Manage organizational deliverables by using industry standards methods.


Required skills and qualifications:


  • 15+years of total experience
  • Proven specialization and expertise in Data & AI. Extensive experience in designing and architecting Data marts, Dara Warehouse, Data Lake.
  • Must be in tune with current trends in AI &ML. Ability to lead discussion on AI & ML Use cases, business benefits and implementation of Advance analytics is mandatory
  • Must have good understanding of AI platform provisioned by Microsoft Azure, Google Vertex or Amazon
  • Must have good technical knowhow and understanding of Cloud Technology, Cloud Data Warehouse / Data lake platform
  • Must have good expertise in Data Governance practices. Ability to lead solution for Data Quality, Data Profiling, Data Catalog and Metadata management strategy
  • Ability to multitask and juggle several responsibilities simultaneously.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Crafted Statement of Work, Proposals, Master Services Agreements, Service Level Objectives, etc.
  • Managed revenue of the assigned client/s including managing profit and loss of the assigned account.
  • Engaged global practice and solution team which wins high value contracts.
  • Acted as Trusted advisor to the clients.


Preferred skills and qualifications:


  • Orchestrates the activities between HCL and Clients at various levels – Executives to Technologists
  • Finds opportunities to engage the clients in a structured way by building winning Proposals.
  • Proactively creates initiatives to share thought leadership.
  • Demonstrated leadership by engaging the organization to deliver industry differentiating solutions.
  • Plan for resources with the right skills and knowledge for effective engagement on the accounts.
  • Manage assigned human resources by leveraging the hire to retire process.


Others:


  • Requires travel to client sites.

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