Bengali Language Support Specialist

2 days ago

Jodhpur, India beBeeCustomer Full time

**Job Title:** Bengali Language Support SpecialistAre you a skilled and detail-oriented professional looking to deliver exceptional customer support in the Bengali language? Do you have excellent communication skills, both written and verbal?We are seeking a talented Bengali Language Support Specialist to join our team. As a key member of our customer support unit, you will be responsible for resolving customer inquiries, providing product information, and ensuring customer satisfaction.**Responsibilities:*Respond to customer queries via calls, chats, and emails in Bengali and EnglishAnalyze customer needs and offer accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve complex issuesMaintain service quality, response time, and customer satisfaction metrics**Requirements:*Fluent in Bengali and English with strong writing and communication skillsStrong problem-solving and analytical skillsAbility to work independently with minimal supervisionBasic computer literacyPrevious customer support experience is a plus but not requiredOur ideal candidate has exceptional customer service skills, is highly organized, and can prioritize tasks effectively. If you are a motivated individual with a passion for delivering exceptional customer experiences, we encourage you to apply.

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