JUSTDOGS® | Assistant Retail Store Manager

14 hours ago


india JUSTDOGS® Full time

As an Assistant Retail Store Manager, you will be responsible for supporting the Store Manager in the day-to-day operations of the store. This includes driving sales, managing the team, ensuring an exceptional in-store customer experience, and maintaining operational efficiency.


  • Key Responsibilities:Sales & Customer EngagementAssist in achieving sales targets and driving revenue growth for the store.
  • Provide exceptional customer service and build strong relationships with customers.
  • Address and resolve customer queries and concerns effectively.
  • Promote in-store campaigns, offers, and events to enhance sales performance.
  • Team ManagementSupervise and motivate store associates to achieve individual and team goals.
  • Provide on-the-job training and ensure team members adhere to store policies and guidelines.
  • Foster a positive work environment that aligns with the company's values and culture.
  • Operations & InventoryEnsure proper stock management, including replenishment, stock rotation, and shrinkage control.
  • Assist in maintaining a visually appealing store layout and merchandising standards.
  • Oversee the maintenance and cleanliness of the store premises.
  • Handle cash management, billing accuracy, and daily reconciliations.
  • Reporting & AnalysisMonitor sales, inventory levels, and staff performance, and report insights to the Store Manager.
  • Identify trends and opportunities for improvement to optimize store performance.

Qualifications & Skills:

  • Bachelor's degree or equivalent experience in retail or a related field.
  • 2+ years of experience in a retail sales environment, preferably in a leadership role.
  • Strong interpersonal and communication skills.
  • Ability to handle customer interactions with empathy and professionalism.
  • Proficiency in POS systems and MS Office tools.
  • A passion for pets and an understanding of pet products will be an advantage.




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