JUSTDOGS® | Assistant Retail Store Manager
14 hours ago
As an Assistant Retail Store Manager, you will be responsible for supporting the Store Manager in the day-to-day operations of the store. This includes driving sales, managing the team, ensuring an exceptional in-store customer experience, and maintaining operational efficiency.
- Key Responsibilities:Sales & Customer EngagementAssist in achieving sales targets and driving revenue growth for the store.
- Provide exceptional customer service and build strong relationships with customers.
- Address and resolve customer queries and concerns effectively.
- Promote in-store campaigns, offers, and events to enhance sales performance.
- Team ManagementSupervise and motivate store associates to achieve individual and team goals.
- Provide on-the-job training and ensure team members adhere to store policies and guidelines.
- Foster a positive work environment that aligns with the company's values and culture.
- Operations & InventoryEnsure proper stock management, including replenishment, stock rotation, and shrinkage control.
- Assist in maintaining a visually appealing store layout and merchandising standards.
- Oversee the maintenance and cleanliness of the store premises.
- Handle cash management, billing accuracy, and daily reconciliations.
- Reporting & AnalysisMonitor sales, inventory levels, and staff performance, and report insights to the Store Manager.
- Identify trends and opportunities for improvement to optimize store performance.
Qualifications & Skills:
- Bachelor's degree or equivalent experience in retail or a related field.
- 2+ years of experience in a retail sales environment, preferably in a leadership role.
- Strong interpersonal and communication skills.
- Ability to handle customer interactions with empathy and professionalism.
- Proficiency in POS systems and MS Office tools.
- A passion for pets and an understanding of pet products will be an advantage.
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india JUSTDOGS® Full timeCompany DescriptionJUSTDOGS® is India's leading pet care omni-channel brand that focuses on the lifetime needs of pets with the promise of Unconditional LOVE. Our stores across the country, including the one in Delhi/Gurgaon, offer a wide range of products to make pet parenting easy and enjoyable.Role DescriptionThis is a full-time on-site role for an...
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