Product Consultant

Kovai.co is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS, we are a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries. At Kovai.co, we're rewriting the B2B landscape by empowering over 2,500 businesses worldwide with our award-winning SaaS solutions. Our Products: Biztalk360 Turbo360 Document360“UK headquarters. Indian innovation. Global impact.” Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception. We are on track towards $30 million in annual revenue – and we're just getting started. Kovai.co is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys. Redefining tech is our game. Are you in? Join Kovai.co – where passion meets purpose. Position : Product Consultant - Azure About the Role We are looking for a technically skilled and customer-focused Product Consultant – Azure to join our team. This role is ideal for someone who enjoys hands-on Azure engineering, has a passion for cloud cost optimization (FinOps), and thrives in a customer-facing, consultative environment. You’ll work directly with customers to help them understand, monitor, and optimize their Azure costs and infrastructure, using our FinOps-focused platform. This is a unique opportunity to combine technical delivery, Azure expertise, and cost governance consulting while working closely with product, engineering, and sales teams. Key Responsibilities Azure & FinOps Consulting Provide expert guidance to customers on: Azure resource provisioning and infrastructure architecture Cost optimization best practices and cost-aware architecture FinOps principles and tooling for visibility, accountability, and control Help customers use our product to: Track and analyze Azure spend Identify inefficiencies in infrastructure or pricing tiers Implement governance around budget and usage policies Technical Support & Troubleshooting Assist with deployment and configuration of our Azure-based product Troubleshoot technical issues across infrastructure and monitoring Set up Azure Monitor, Log Analytics, and diagnostics pipelines Provide actionable recommendations to improve reliability and cost efficiency Customer Enablement & Success Work with customers through onboarding, trials, and ongoing support Translate customer needs into solution designs using our product Contribute to customer training resources, runbooks, and best practice guides Product Collaboration Work closely with engineering and product teams to: Share customer feedback and feature requests Assist with QA or technical validation of new product capabilities Help refine FinOps reporting, dashboards, and recommendations Sales & Pre-sales Support Support technical discussions during customer evaluations or trials Provide demos and walkthroughs showcasing cost optimization features Act as a trusted advisor to both technical and non-technical stakeholders Required Skills & Experience 3–5+ years working with Microsoft Azure, including: Infrastructure deployment (VMs, App Services, SQL, Functions) Monitoring with Azure Monitor and Log Analytics Exposure to Azure governance and cost tools: Azure Cost Management + Azure Advisor Experience working with customers in a consultative or support role Strong troubleshooting, communication, and stakeholder engagement skills Shift timings : 2 pm to 11 pm IST. Preferred / Nice to Have Understanding of FinOps principles and cost allocation models Awareness of Azure pricing structures (SKUs, reservations, commitment tiers) Experience with tools such as: Azure Pricing Calculator, Cost Analysis, Budgets, Policy 3rd-party cost optimization platforms (CloudHealth, Cloudability, etc.) Azure Certifications (AZ-104, AZ-305, AZ-400, FinOps Certified Practitioner) Exposure to Azure Integration Services (Functions, Logic Apps, Event Grid) Equal Opportunities: Kovai.co is committed to building a workforce that reflects the richness of our society. We believe in fostering a culture of belonging and respect for all. Kovai.co stands firmly against discrimination, ensuring equal opportunity for everyone to build a successful career.