Email Support Specialist

22 hours ago

chennai, India beBeeSupport Full time

Job Role:We are seeking a highly skilled Email Support Specialist to join our team.Job DescriptionAs an Email Support Specialist, you will be responsible for providing top-notch support to customers through email and chat platforms. Your primary objective will be to ensure that every customer interaction is positive and productive, leading to increased customer satisfaction and loyalty.Required Skills and QualificationsStrong analytical skills to review issues, analyze information, and tools, provide details, and perform follow-up as needed.The ability to use the right template accurately, document issues, and update customer records and categories.Excellent written communication skills to respond to customer inquiries.A strong attention to detail, with the ability to quickly learn and apply resolution methods.Any degree (UG & PG) or graduation from a recognized institution.BenefitsCab provided for convenient transportation.International trainers to enhance your skills.World-class exposure to new technologies and industry trends.An excellent working environment that fosters growth and collaboration.Salary – competitive in the industry.Flexible shifts, including nights, to accommodate different schedules.Other InformationDo not bring laptops to the interview.

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