Email Support Representative

4 days ago

chennai, India beBeeEmailSupport Full time

Email Support RepresentativeCustomer-facing roles like this one require a high level of professionalism and excellent problem-solving skills.Managing customer complaints about missing orders or items with issues is a key part of this job.Balancing customer expectations with operational efficiency and margins.Evaluating claims for lost packages due to user error or shipping carrier mistakes.Responsibilities:Familiarity with industry standards and processes.Knowledge of shipping carriers, including their policies and procedures.Collaborating across teams to identify and prevent fraudulent activity.Streamlining processes to improve transaction speed.Requirements:Degree in a relevant field such as business or communications.At least 1 year of experience in a customer-facing role preferred.Strong organizational skills and attention to detail.Excellent communication and interpersonal skills.

  • Email Support Specialist

    22 hours ago

    chennai, India beBeeSupport Full time

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    Chennai, Tamil Nadu, India KP Manish Global Ingredients Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 4,50,000 per year

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    Chennai, Tamil Nadu, India Grm Academy And Consultant Full time ₹ 2,00,000 - ₹ 6,00,000 per year

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    1 week ago

    Chennai, Tamil Nadu, India Sancraft industries private limited Full time ₹ 3,40,416 - ₹ 4,59,537 per year

    Age limit:20 to 30.Customer Communication: Promptly and professionally respond to customer questions and concerns via email.Issue Resolution: Troubleshoot and resolve customer issues related to products or services.Information Management: Provide accurate information to customers and maintain detailed records of interactions.Escalation: Identify and escalate...

  • Poshmark - Lead Associate - Email Support

    3 weeks ago

    Chennai, India Poshmark Full time

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    Chennai, India Qube Cinema Full time

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    3 weeks ago

    Chennai, India Poshmark Full time

    Poshmark is looking to hire a Lead Associate who will be part of our community and customer service team. We’re looking for someone with a passion for helping and coaching others who can fully integrate into the Poshmark team in order to support our associates’ wants and needs. You will be responsible for maintaining a positive work environment by...

  • Lead Email Support, Night Shift

    3 weeks ago

    Chennai, India Poshmark Full time

    Poshmark is looking to hire a Lead Associate who will be part of our community and customer service team. We’re looking for someone with a passion for helping and coaching others who can fully integrate into the Poshmark team in order to support our associates’ wants and needs. You will be responsible for maintaining a positive work environment by...

  • Lead Email Support, Night Shift

    3 weeks ago

    Chennai, India Poshmark Full time

    Poshmark is looking to hire a Lead Associate who will be part of our community and customer service team. We’re looking for someone with a passion for helping and coaching others who can fully integrate into the Poshmark team in order to support our associates’ wants and needs. You will be responsible for maintaining a positive work environment by...

  • Lead email support, night shift

    3 days ago

    Chennai, India Poshmark Full time

    Poshmark is looking to hire a Lead Associate who will be part of our community and customer service team. We’re looking for someone with a passion for helping and coaching others who can fully integrate into the Poshmark team in order to support our associates’ wants and needs. You will be responsible for maintaining a positive work environment by...