Program Delivery Specialist

6 days ago


meerut, India beBeeProgram Full time

Program Coordinator RoleAbout the Position:As a coordinator of programs, you will play a pivotal role in ensuring seamless operations. You will be responsible for providing exceptional support to learners and collaborating with various teams to guarantee a cohesive learning experience.Key Responsibilities:Learner Support: Serve as the central point of contact, addressing inquiries, guiding learners through the program journey, and resolving issues to ensure satisfaction.Team Collaboration: Work closely with internal stakeholders to manage timelines, align deliverables, and identify areas for process improvement.Process Enhancement: Identify opportunities to streamline program delivery, improve learner satisfaction, and implement best practices for efficiency.Quality Control: Ensure that all learning materials adhere to quality standards and branding guidelines.Qualifications:Bachelor's degree in a relevant field or equivalent qualification.Strong Communication Skills: Excellent written and verbal English communication skills are essential.Adaptability: Ability to respond to diverse business needs.Customer Focus: Demonstrated experience in customer support with the ability to resolve inquiries professionally and effectively.Tech Proficiency: Ability to quickly adapt to new software platforms and tools, with an interest in EdTech being beneficial.



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