UNIVO Education | Social Media Marketing Specialist | noida
1 month ago
UNIVO Education Pvt. Ltd is an online program management company. It works as a strategic partner for top-tier education institutes and universities in India, the Middle East, and Africa, offering services like program development & delivery, market development & growth, and student success & support. The company has entered a long-term partnership through a strategic and financial investment by AVENU, the top global provider of educational services supporting universities and transnational learners.
UNIVO is also a leader in the market of student acquisition by way of digital and offline marketing.
Designation – Community- Executive/ Senior Executive
Working days- 5 days.
Location- Amity University, Noida Sector-125
Minimum Experience- 1+ years
Salary Offered- Upto 4 LPA
Profile Overview:
As a Community Specialist, you will be the primary point of contact for our community members. Your role will involve moderating discussions, creating engaging content, planning events, and ensuring a positive and inclusive environment. You will work closely with various teams to align community initiatives with our brand goals.
Key Responsibilities:
1. Community Moderation:
o Monitor and moderate community discussions, posts to ensure adherence to guidelines and maintain a respectful environment.
o Respond to member inquiries and concerns promptly and professionally.
o Identify and address any issues or conflicts within the community.
2.Content Creation:
o Develop and curate high-quality content for community posts, including articles, guidelines and code of conduct.
o Create engaging visuals and creatives for social media and community platforms.
o Collaborate with team members to produce blog posts, videos, and other multimedia content.
3.Event Planning and Organization:
o Plan and execute online and offline events, including webinars, workshops, meetups, and networking sessions.
o Facilitate community engagement during events through interactive activities and discussions.
4.Webinars and Podcasts:
o Organize and host webinars and podcasts featuring industry experts, community members, and relevant topics.
o Manage all aspects of production, including content planning, scheduling, and promotion.
o Engage with attendees and encourage participation during live sessions.
5. Community Engagement:
o Develop strategies to grow and engage the community, fostering a sense of belonging and connection among members.
o Create and manage community challenges, contests, and initiatives to boost participation.
o Collect feedback from community members and use it to improve the community experience.
6. Collaboration:
o Work closely with marketing, product, and customer support teams to ensure a cohesive brand experience.
o Build relationships with community members and industry partners to enhance engagement.
Qualifications:
• Bachelor’s degree in marketing, Communications, or a related field.
• 1-2 years of experience in social media management, community management, or a related role.
• Proven experience in content creation, copywriting, and design (familiarity with tools like Canva or Adobe Creative Suite is a plus).
• Strong understanding of community dynamics and online engagement strategies.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Familiarity with analytics tools and community management software (e.g., Discord, Slack, or similar platforms).
• Passion for building community and fostering connections among members
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