Mortgage Business Process Lead

3 days ago

india beBeeProcess Full time

Job Title: Business Process LeadOur team is seeking a Business Process Lead to oversee and manage the underwriting process. The ideal candidate will have strong leadership skills and be able to maintain high levels of productivity while ensuring quality results.Key Responsibilities:Lead a team of associates to meet all SLA's relative to any and all functions in the Mortgage underwriting area.Maintain daily, weekly and monthly production reports.Coordinate activities of the department with the manager to include work flow monitoring, process improvement, training, reporting and special projects.Provide recommendations for strategies and process improvements to add value to teams and clients.Coordinate with other internal support teams to ensure seamless production by the operations team.Provide resolutions to complex escalated queries and complaints from external and internal customers.Work Environment:This is a remote job, so you will be working from anywhere with internet access. Our company follows a fair, transparent, and merit-based hiring process, and we never ask for money at any stage.

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