FRND | Team Lead

2 weeks ago


bangalore, India FRND Full time

About the Role
We’re looking for a Customer Rockstar to lead a team, solve challenges, and wow our customers every day. If you’re a natural leader with a love for building connections, this is your jam

What You’ll Do

Lead & Inspire : Motivate and guide a team to crush goals and keep spirits high.
Solve & Support : Handle escalations and build strong customer relationships.
Analyze & Improve : Track performance, share insights, and refine processes.
Collaborate & Innovate : Partner with internal teams to boost customer happiness.

What You Bring

✨ Experience : 2-3 years in customer service (1+ years leading a team).
✨ Skills : A problem-solver mindset with top-notch communication.
✨ Tech Savvy : Experience with CRM tools & a passion for customers

About FRND

FRND is redefining the way people connect by building a social platform that’s not just engaging but also safe, inclusive, and fun. We’re a rapidly growing startup with a bold mission: to transform online interactions into meaningful relationships.

Why FRND?

Impact at Scale: Be part of the next big wave in social connection, shaping experiences for millions across India, LATAM, and MENA.
Rewarding Journey: Competitive compensation, equity options, and growth that parallels FRND’s explosive success.
Learn with the Best: Collaborate directly with founders and industry pioneers, supported by stellar investors like Krafton, India Quotient, and Elevation Capital.
Freedom to Thrive: Enjoy an unlimited leave policy and unparalleled ownership of your work.
Product-Centric Mindset: Work in a company where products take center stage, solving unique challenges with innovative solutions.


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