Information Technology Support Specialist

2 weeks ago

pune, India NOVARGI Full time
NOVARGI Indian branch, an Indian established company belonging to the International Group NOVARGI, is currently seeking an IT Support Specialist to join our Indian team based in Pune.
NOVARGI Group, as a highly specialized Process Package and Plant Contractor for the Energy Sector, we contribute to a better tomorrow with our process and engineering solutions. The Company is acting worldwide from our headquarters in Europe (Spain) and our centers in India, China and Middle East leading projects in the Upstream, Downstream, Circular Economy and Transition Energy.
NOVARGI Indian branch, is mainly focused on Engineering activities for the whole group and Project management activities.
Job Overview:
The IT Support Specialist is responsible for providing technical support and troubleshooting across a wide range of hardware, software, and network systems. This position ensures that end users can efficiently utilize company technology and applications by resolving technical issues in a timely and effective manner. The ideal candidate should possess strong problem-solving skills, exceptional communication abilities, and a solid foundation in IT infrastructure, while ensuring compliance with ITIL processes and best practices.
Location: Pune, India
Key Responsibilities:
- Hardware Knowledge: Expertise in supporting HP laptops, Logitech peripherals, Avaya phone systems, and other critical hardware systems.- Desktop Operating Systems: Experience with desktop operating systems and Remote Desktop Protocol (RDP).- Application Support: support experience with Office 365, Microsoft Office Suite, and Adobe products.- Basic User Administration: Hands-on experience with Active Directory (AD), DNS, and DHCP for basic user administration.- Network Troubleshooting: Basic understanding of networking concepts and troubleshooting VPN-related issues.- Diagnostic Utilities: Proficiency in using diagnostic tools such as Anydesk/Copilot remote support and the HP support portal for troubleshooting.- ITIL Knowledge: Experience working in an ITIL-driven environment with a solid understanding of ITIL principles and processes.
Key Skills:
- Interpersonal Skills: Strong interpersonal skills, with a focus on rapport-building, active listening, and effective questioning techniques.- Documentation: Excellent documentation skills for recording issues, solutions, and processes.- Learning Ability: Ability to absorb and retain technical information quickly.- Attention to Detail: Keen attention to detail for accurate troubleshooting and process documentation.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).- 4 to 5 years of experience in IT support or a technical support role.- Exceptional written and verbal communication skills in English.- Proficiency with hardware troubleshooting, Windows OS, and various software applications.- Hands-on experience with Active Directory, DNS, DHCP, and VPN troubleshooting.- Familiarity with ITIL frameworks and practices.- Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate are advantageous.
If you are interested in contributing with your ideas, designs, management and commitment to better solutions globally in the Energy Process Industry this could be your place.

  • Information Technology Support Specialist

    2 weeks ago

    pune, India NOVARGI Full time

    NOVARGI Indian branch, an Indian established company belonging to the International Group NOVARGI, is currently seeking an IT Support Specialist to join our Indian team based in Pune. NOVARGI Group, as a highly specialized Process Package and Plant Contractor for the Energy Sector, we contribute to a better tomorrow with our process and engineering...

  • Information technology support specialist

    1 week ago

    Pune, India NOVARGI Full time

    NOVARGI Indian branch, an Indian established company belonging to the International Group NOVARGI, is currently seeking an IT Support Specialist to join our Indian team based in Pune. NOVARGI Group, as a highly specialized Process Package and Plant Contractor for the Energy Sector, we contribute to a better tomorrow with our process and engineering...

  • Information Technology Specialist

    4 weeks ago

    pune, India Grand View Research Full time

    Job OverviewAt Grand View Research, we are seeking a skilled Information Technology Specialist - IT Support to join our team. As an IT Support Professional, you will provide technical assistance and troubleshooting for hardware, software, and network-related issues. You will also be responsible for installing, configuring, and maintaining computer systems,...

  • Information Technology Support Specialist

    2 weeks ago

    pune, India NOVARGI Full time

    NOVARGI Indian branch, an Indian established company belonging to the International Group NOVARGI, is currently seeking an IT Support Specialist to join our Indian team based in Pune.NOVARGI Group, as a highly specialized Process Package and Plant Contractor for the Energy Sector, we contribute to a better tomorrow with our process and engineering...

  • Information Technology Support Specialist

    1 week ago

    Pune, India NOVARGI Full time

    NOVARGI Indian branch, an Indian established company belonging to the International Group NOVARGI, is currently seeking an IT Support Specialist to join our Indian team based in Pune.NOVARGI Group, as a highly specialized Process Package and Plant Contractor for the Energy Sector, we contribute to a better tomorrow with our process and engineering...

  • Information Technology Support Specialist

    2 weeks ago

    Pune, India NOVARGI Full time

    NOVARGI Indian branch, an Indian established company belonging to the International Group NOVARGI, is currently seeking an IT Support Specialist to join our Indian team based in Pune.NOVARGI Group, as a highly specialized Process Package and Plant Contractor for the Energy Sector, we contribute to a better tomorrow with our process and engineering solutions....

  • NOVARGI | Information Technology Support Specialist | pune

    2 weeks ago

    pune, India NOVARGI Full time

    NOVARGI Indian branch, an Indian established company belonging to the International Group NOVARGI, is currently seeking an IT Support Specialist to join our Indian team based in Pune. NOVARGI Group, as a highly specialized Process Package and Plant Contractor for the Energy Sector, we contribute to a better tomorrow with our process and engineering...

  • Senior Python Automation Specialist

    3 weeks ago

    Pune, Maharashtra, India Cranium Information Technology Full time

    Job Requirements:We are looking for a skilled Python Automation Specialist to join our team at Cranium Information Technology.Key Responsibilities:Develop and maintain automated testing frameworks using Python.Collaborate with cross-functional teams to identify and prioritize testing needs.Design and implement automation scripts to improve testing...

  • Hardware Support Specialist

    3 weeks ago

    Pune, Maharashtra, India Immersivevision Technology Full time

    We are seeking an experienced Hardware Support Specialist to join our team at Immersivevision Technology. In this role, you will provide technical support to our customers, troubleshoot technical issues, and conduct repairs on our cutting-edge medical technology products.Responsibilities:Provide technical support to customers via phone, email, or...

  • Information Security Specialist

    3 weeks ago

    Pune, Maharashtra, India F337 Deutsche India Private Limited, Pune Branch Full time

    Job Title: Information Security SpecialistAt F337 Deutsche India Private Limited, Pune Branch, we are seeking an experienced Information Security Specialist to join our team. The ideal candidate will have a strong background in IT security and a passion for ensuring the security and integrity of our systems.Key Responsibilities: Accept ownership and...

  • IT Support Specialist

    4 weeks ago

    Pune, Maharashtra, India Labtech Innovations Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at Labtech Innovations. As an IT Support Specialist, you will be responsible for providing technical support to our staff regarding PC and printer issues.Responsibilities:Provide technical support for company staff regarding PC and printer...

  • Information Technology Administrator

    2 months ago

    Pune, Maharashtra, India Data Dynamics Software Solutions Full time

    About the job :Company Description :Data Dynamics is a global leader in enterprise data management, known for its commitment to Digital Trust and Data Democracy. Trusted by over 300 organizations, including 25% of the Fortune 20, Data Dynamics is revolutionizing data management with its AI-powered self-service software. The company aims to empower...

  • Information Technology Administrator

    2 months ago

    Pune, India Data Dynamics Software Solutions Full time

    About the job :Company Description :Data Dynamics is a global leader in enterprise data management, known for its commitment to Digital Trust and Data Democracy. Trusted by over 300 organizations, including 25% of the Fortune 20, Data Dynamics is revolutionizing data management with its AI-powered self-service software. The company aims to empower...

  • IT Support Specialist

    4 weeks ago

    Pune, Maharashtra, India Radical Technologies Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Radical Technologies. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our customers.Key ResponsibilitiesProvide technical support and assistance to customers via phone, email, and in-person.Assist in the implementation...

  • Mainframe Technology Specialist

    3 weeks ago

    Pune, Maharashtra, India Epam Full time

    DescriptionWe are seeking a Mainframe Technology Specialist to join our team at Epam. As a key member of our technology team, you will be responsible for handling the maintenance and support of our Mainframe application, specifically CICS - Customer Information Control System on IBM Mainframe and COBOL.Maintaining and supporting the Mainframe application for...

  • Technical Support Specialist

    4 weeks ago

    Pune, Maharashtra, India sterlingtechnolabs Full time

    **Job Title: VOIP and IT Systems Specialist**At Sterling Technolabs, we are seeking a highly skilled VOIP and IT Systems Specialist to join our team. As a key member of our IT department, you will be responsible for providing first-level support and troubleshooting for IT and VOIP issues.**Key Responsibilities:**Install, configure, and maintain VOIP systems,...

  • Data Innovations Support Specialist

    3 weeks ago

    Pune, Maharashtra, India CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITED Full time

    We are seeking a highly skilled Data Innovations Support Specialist to join our team at Cencora India Technology Services Private Limited. Our ideal candidate will have extensive experience in data analysis and research, with a strong understanding of reporting packages such as Power BI, SSRS, and Tableau.Key ResponsibilitiesPrimary ResponsibilitiesMonitor...

  • IT Support Specialist

    16 hours ago

    Pune, Maharashtra, India Vyom Labs Pvt Ltd Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Vyom Labs Pvt Ltd. The ideal candidate will have strong technical expertise and excellent communication skills in the Portuguese language.Job Summary:The successful candidate will be responsible for providing top-notch technical support to our clients,...

  • Technical Support Specialist

    3 weeks ago

    Pune, Maharashtra, India Ascent Intellimation Full time

    Technical Support SpecialistAscent Intellimation seeks a skilled Technical Support Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and technical support for our IT and IOT products.ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and chat.Identify and...

  • IT Support Specialist

    4 weeks ago

    Pune, India TripleLift Full time

    Job Title: IT Support SpecialistRole OverviewThe IT Support Specialist role at TripleLift is an internal client-facing position that provides IT support to all departments. As a member of the team, you will deploy your technical skills to resolve tickets through the support system tool and identify areas for improvement. You will work closely with the Lead...