IGT Solutions | Module Lead

2 days ago

india IGT Solutions Full time

Exciting Opportunity for the role of O 365 Lead

Exp: 6+ Years

Location: Permanent Remote


· Working in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company.

Exp in teams, sharepoint, one drive,outlook, azure ad,reporting, momitoring,licencing, co pilot

· Provide customer-facing product engineering support for Office365.

· Provide real-time client support for faster resolution of cases.

· As a knowledge champion, be the focal point for communications, coordination and overall adherence to the Microsoft Office 365 knowledge management program.

· Manage Office 365 and monitor Office 365 service health.

· Evaluate Office 365 capabilities and make recommendations for leveraging new features as part of the overall roadmap definitions.

· Keep up with industry knowledge of Microsoft Office 365, concepts, and best practices.

· Microsoft Teams administration.

· Assist with the migration of data into Office 365 if necessary.

· Maintain a highly secure Office 365 system through proper configuration.

· Work closely with Information Security to establish Office 365 access monitoring policies and guidelines.

· Troubleshoot Office 365 issues including connectivity and mobility.

· Office 365 user administration, including the removal of user accounts, management of service requests, file sharing and permissions, group policies, etc.

· On-going analysis of current Office 365 security features.

· Serve as a knowledge expert on Office 365 applications, advising on best practices of use and third party integrations.

· Assist in the architecture of and administration of security policies encompassing all Office 365 and Azure services.

· Administer Microsoft Intune/Microsoft Endpoint Manager.

· Define and build Office 365 administrative procedures.

· Recommend and implement governance techniques

· Continually nurture our white-glove support culture in an Office 365 environment.


O365 Engineer / Sr. Operator Skills / Requirements:

· Bachelor’s Degree in Information Technology, Computer Science or other relevant fields.

· Minimum of 4-year experience in or exposure to a client-facing role.

· Good communication skills.

· Solid Infrastructure background, strong understanding of servers, Active Directory and/or Azure AD.

· Solid MS Exchange Skills

· Solid SharePoint Skills.

· Knowledge of Authentication, Identity and Access Management (IAM), and Conditional Access Policies.




IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.

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