IGT Solutions | Customer Service Representative | haryana
2 months ago
******Direct Walk-In Derive - Monday to Saturday******
Walk-in Interviews for Customer Service Associate - Banking Process
Walk-in Interview - Monday to Saturday
Walk-in Interview Time: 10:00AM-5:00PM
Venue: Infotech center - IGT Solutions , Ground floor , 1140 old Delhi Gurgaon road- Sector 22A
Key Responsibilities:
- Handle customer inquiries and resolve issues efficiently.
- Provide accurate information about banking products and services.
- Process transactions and maintain customer records.
- Ensure compliance with banking regulations and policies.
- Deliver excellent customer service and enhance customer satisfaction.
- Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience
- Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences
- Requirements:
- Minimum Bachelor's degree/ Graduation must
- Prior experience in customer service or banking is preferred.
- Strong communication and interpersonal skills.
- Ability to handle customer queries and complaints effectively.
- Basic computer skills.
Benefits:
- Transport facility (Odd hours)
- Comprehensive training and development programs.
- Opportunities for career growth and advancement and other employee benefits.
- We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.
- Day shift for female employees in production
Documents to Bring:
- Updated resume –
- Valid ID proof (Aadhaar, PAN, etc.)
Contact Person
- Jaisika Bhardwaj
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