Technical Program Manager

Job Title- Technical Program ManagerPosition type- Full Time       Work Location- BangaloreWorking style- In Office / HybridCab Facility: YesPeople Manager role: NoRequired education and certifications critical for the role- Btech Graduate or Post-Graduate (full time)Required years of experience – 2-4 years of relevant experienceAON IS IN THE BUSINESS OF BETTER DECISIONSAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. Job SummaryTechnical Program Manager role managing engineering shared backlogs across Data Engineering, AI Research, and Data Science Research teams, with locations in Dublin, Krakow, Singapore, and Bengaluru.Scope of RoleThe Project Manager/Tech Delivery Manager will be responsible for overseeing and coordinating the delivery of engineering initiatives across multiple cross-functional teams (Data Engineering, AI Research, Data Science Research) distributed globally. The role requires a technically grounded leader who can manage shared backlogs, align priorities, and facilitate collaboration between globally distributed teams. Key Responsibilities Backlog Management   - Own and maintain the shared engineering backlog, ensuring clear prioritization based on business goals and technical dependencies.   - Facilitate regular backlog grooming and sprint planning sessions across teams. Project Delivery   - Drive end-to-end delivery of projects, from requirements gathering to deployment, ensuring milestones are met.   - Track progress and ensure blockers are addressed promptly. Stakeholder Communication   - Serve as the primary liaison between engineering teams and business stakeholders (product owners, data scientists, researchers).   - Provide regular updates on project status, risks, and dependencies. Cross-Team Coordination   - Coordinate work across geographically distributed teams, ensuring alignment and effective collaboration.   - Manage time zone and cultural differences to optimize team performance. Process Improvement   - Identify and implement process improvements for delivery efficiency, quality, and team satisfaction.   - Foster a culture of continuous improvement and innovation. Risk Management   - Proactively identify delivery risks and mitigation strategies.   - Ensure compliance with data governance and security standards.Key Regular Points of Contact on Engineering TeamHead of EngineeringData Engineering Leads (Dublin, Krakow, Singapore, Bengaluru)AI Research Leads (Dublin, Krakow, Singapore, Bengaluru)Data Science Leads (Dublin, Krakow, Singapore, Bengaluru)Product Owners/Managers (relevant to each domain)Technical Skills ExpectedData Engineering FundamentalsGood understanding of data architectures (data lakes, data warehouses, ETL/ELT pipelines).Familiarity with tools such as Spark, Airflow, Hadoop, or similar. Working knowledge of SQL and at least one scripting language (e.g., Python).AI/Data Science AwarenessBasic understanding of machine learning workflows and terminology.Awareness of common frameworks but not required to build models. Ability to communicate with AI/Data Science teams and understand their delivery needs.Cloud PlatformsExperience with at least one major cloud provider (AWS, Azure or GCP) and their data services.DevOps & AutomationFamiliarity of CI/CD pipelines, containerization, and automated testing. Experience with source control (Git) and agile project management tools (Azure DevOps, Jira, Confluence).Technical CommunicationAbility to read and discuss technical documentation, architecture diagrams, and project requirements.Comfortable facilitating discussions between technical and non-technical stakeholders.Soft Skills Required Proactive Problem Solver  Takes ownership of issues and drives them to resolution.  Anticipates risks and addresses them early.Collaborative and Empathetic  Builds trust and rapport across diverse, distributed teams.  Listens actively and values input from all team members.Adaptable and Resilient  Thrives in a fast-paced, evolving environment.  Flexible in approach and open to feedback.Clear Communicator  Communicates priorities, updates, and challenges clearly and constructively.  Bridges gaps between technical and business stakeholders.Continuous Learner  Willing to learn new technologies and delivery practices as needed.  Encourages a culture of improvement and innovation.What Success Looks Like in the RoleTimely Delivery - Projects are delivered on time, within scope, and meet quality standards.Clear Prioritization - Backlogs are well-managed, with priorities clearly communicated and understood by all teams.Effective Collaboration - Teams across locations work seamlessly together, with minimal friction and strong alignment.Stakeholder Satisfaction - Stakeholders are regularly informed, and their needs are reflected in project outcomes.Process Excellence - Delivery processes are continuously improved, leading to increased efficiency and reduced bottlenecks.Risk Mitigation - Issues are identified early and resolved proactively, minimizing impact on delivery.Team Engagement - Engineering teams feel supported, empowered, and motivated to deliver high-quality work.This role requires a technically grounded project manager with a collaborative, proactive, and adaptable mindset. The ideal candidate is comfortable with technical concepts, can communicate effectively across teams, and fosters a positive, high-performing delivery environment.How we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart WorkingOur continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome all applicants and offer reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To learn more, email #LI-SN1