Product Experience Liaison
1 day ago
Job Description:The role of Product Experience Specialist involves creating a seamless interaction for customers with our products. The selected candidate will be the first point of contact for our growing customer base, guiding them through their journey from pre-purchase to post-sale support.Responsibilities:Manage and resolve customer queries via email, phone, live chat, and social media within defined Service Level Agreements (SLAs).Support customers during the pre-purchase phase with product guidance and recommendations.Troubleshoot product issues, guiding customers through resolution steps and coordinating with service/repair partners.Handle warranty claims, replacements, and returns in line with company policies.Maintain accurate customer interaction logs in CRM.Collaborate with product, operations, and logistics teams to ensure smooth resolution of complaints.Monitor and report recurring customer pain points to inform product and process improvements.Proactively engage with customers to enhance satisfaction, reduce churn, and encourage repeat purchases.Requirements:Experience handling customer support for consumer appliances/hardware products is essential.Strong troubleshooting and analytical skills are necessary for this role.Excellent communication skills, including clear, warm, and human communication, are required.A comfort level with both technical nuance and customer empathy is crucial.Ability to manage high-volume queries with calm and clarity is vital.Tech-savviness – quick to learn new systems, tools, and product specs – is a must.
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Liaison Head
3 weeks ago
bangalore, India Kohinoor Group Pune Full timeRole & responsibilities We are looking for an experienced professional to lead the Liaison department, responsible for managing all statutory approvals, clearances, and regulatory compliances for the company's real estate projects. The ideal candidate should have deep expertise in dealing with government bodies and urban local authorities such as PMRDA, PMC,...
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Technical Liaison
1 day ago
bangalore, India beBeeLiaison Full timeAt the forefront of growth and innovation, we seek a seasoned Technical Liaison to join our esteemed team. As the primary technical bridge between us and our valued clients, you will be instrumental in fostering seamless onboarding journeys and post-go-live experiences.Responsibilities will include:Acting as the primary point of contact for all technical...
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Product Manager
7 days ago
Bangalore, India Product Space Full timeCompany Description Product Space is a platform providing industry-focused content to help individuals improve their product management skills and transition to the dream product roles. Our mission is to make aspiring PMs industry-ready in 2 months. Key Responsibilities: Define and execute the product roadmap aligned with business goals. Lead the end-to-end...
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Product Manager
1 week ago
bangalore, India Product Space Full timeCompany DescriptionProduct Space is a platform providing industry-focused content to help individuals improve their product management skills and transition to the dream product roles. Our mission is to make aspiring PMs industry-ready in 2 months.Key Responsibilities:Define and execute the product roadmap aligned with business goals.Lead the end-to-end...
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Manager - Liaison South
2 weeks ago
Bangalore Division, India ScaleneWorks Full timePosition Requirements 1 Feasibility Study before the deal is signed Ensure that the feasibility study is conducted in terms of optimum FSI exploitation & necessary statutory approvals. Coordinate with Business Development and support decision making through above inputs. 2 Coordination and relationship management with liaison architect Shortlist liaison...
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Liaisoning Head
3 weeks ago
Bangalore, Karnataka, India Your TA Partner Full timeAbout the Role We are seeking an experienced Liaisoning Head to oversee and manage all statutory and regulatory approvals related to residential and mixed-use real estate projects The ideal candidate will have deep knowledge of government processes excellent stakeholder management skills and a strong network across departments relevant to real estate...
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Operations & Client Liaison Manager
2 weeks ago
bangalore, India Altossa Projects LLP Full timeCompany Description We suggest you enter details here. Role Description This is a full-time, on-site role for an Operations & Client Liaison Manager, located in Hyderabad. In this role, the Operations & Client Liaison Manager will oversee daily operational processes, streamline workflows, and coordinate with internal teams to ensure the smooth execution of...
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Product Development Business Analyst
2 weeks ago
bangalore, India Chase- Candidate Experience page Full timeUnleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Commercial & Investment Bank Payments Technology team, you contribute to the team by leveraging your expertise in product...
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Medical Science Liaison
3 weeks ago
Bangalore, Karnataka, India Lifelancer Full timeJob Title Medical Science Liaison - Kolkata Bangalore Job Location Bengaluru Karnataka India Job Location Type Remote Job Contract Type Full-time Job Seniority Level At Johnson Johnson we believe health is everything Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented treated and cured where treatments are...
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Senior AI Project Manager
2 weeks ago
bangalore, India UST Full timeCandidates ready to join immediately can share their details via email for quick processing.📌 CCTC | ECTC | Notice Period | Location Preferencenitin.patil@ust.comAct fast for immediate attention! ⏳📩Position SummaryThe Senior AI Project Manager / Program Liaison will serve as the key bridge between UST teams and leadership for all AI program...