Securities & Derivatives Intmd Analyst - C11 - PUNE

The Issuer Services Department is part of the wider Services Group. The Department contains a diverse section of units which support our Issuer Services Clients, Product and Sales partners. The services we provide include Depository servicing, Issuing & Paying agency services and Specialised Agency functions such as Account Bank, Project Finance, Structured Finance and Escrow Agent functions.Typical Corporate Trust clients of Citi include major international and national-level corporations, financial institutions (FIs), banks, and public sector/sovereign Debt issuers, as well as investment banks, asset managers, and stand-alone collateral managers. The Securities & Derivatives Intmd Analyst is an intermediate level position responsible for processing transactions originating from business partners. The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and derivatives transactions.Key Responsibilities:Take ownership and accountability for process; ensuring queries are responded to in a timely manner and the clients, and internal stakeholders are well informed.Working with the team leader to successfully migrate the function, review areas for improvement, and strive for excellence towards targets, goals, objectives and critical success factors for the team.Demonstrate ability to manage internal and external client relationships, to ensure Department responsibilities and objectives are met.Carry out any clerical tasks/activities within area depending on staffing levels and volumes.Ensure internal and external stakeholders are provided with timely and accurate responses to daily queries.Compare documentation to system information, check accuracy and highlight discrepancies.Review Investigation logs on daily basis ensuring all relevant files are updated appropriately.Review and authorize daily checklist ensuring all tasks have been signed as completed.Liaise with agents and clients to resolve escalated problems.Acting as a point of primary point of contact for internal teams and senior stakeholdersContinuously develop prioritisation and multi-tasking skills, with ability to delegate work where necessary to ensure urgent and unexpected tasks are completed. Ensure daily statistics are complete. Utilise strong understanding of performance MIS to drive Business process, re-design and quality improvements.Ensure procedural documentation is in place for all functionalities of the group and actively revised / updated.Participates in projects as directed by the Section Manager and provide feedback on project related activities.Participation in weekly / monthly client service conference call's if requiredParticipate in and if directed take lead in department wide initiatives with focus on manual touch point reduction and innovation.To assist Team Leader with:Process development, increasing team efficiency and risk reductionEscalation of all issues / potential issues to Team LeaderCreation & maintenance of general procedures & controlsSkills:Strong work organisation / prioritisation skillsProactive problem-solving experienceExceptional Communication skillsAbility to quickly understand and critically assess complex processesHigh degree of accuracy and attention to detailLogical ThinkingAbility to self-start and to learn rapidlyAbility to multi-taskOpen and approachable mannerResults-driven and patientCompetenciesAdaptabilityNegotiationOrganisational skillsCommunication SkillsRelationship BuildingTeamworkInnovative and ProactiveQualifications:2-5 years of relevant experienceDemonstrated comprehension of Treasury products, accounting and regulatory policiesConsistently demonstrates clear and concise written and verbal communication skillsEducation:Bachelor's Degree/University degree or equivalent experience in Business, Accounting, or FinanceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Operations - Transaction Services Job Family:Securities and Derivatives Processing Time Type:Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi's EEO Policy Statement and the Know Your Rights poster.