
Deputy Manager Quality
2 days ago
Hi,
We are hiring for a Deputy Manager Quality role for Chennai location.
Key tasks and responsibilities
Role- Deputy Manager Quality
Quality Assurance & Control Oversight
- Supervise QA/QC teams(Fincrime) and ensure adherence to quality standards.
- Monitor production processes and implement quality checks at various stages and implement relevant sampling methodology
Product knowledge
- Candidate should have core experience in Fincrime ODD/CDD/EDD
- Should have experience in Anti Money Laundering, escalate and report activity reports (SARs) to relevant authorities.
- CAMS (Certified Anti-Money Laundering Specialist) preferred
Process Improvement & Compliance
- Develop and implement QA/QC procedures and control plans.
- Conduct internal and external audits; ensure timely closure of non-conformities.
- Conducting Ideation drive for process improvement
Customer & Vendor Management
- Handle customer complaints and ensure corrective/preventive actions (CAPA) are implemented.
- RCA- Finding the actual Root cause analysis for the errors and escalations
Documentation & Reporting
- Maintain QMS documentation and prepare MIS reports for management review meetings.
- Identify and track KPIs and quality objectives across departments.
Team Leadership & Training
- Train and mentor QA/QC staff on quality standards, tools, and best practices.
- Foster a culture of quality and accountability within the team.
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