Technical Support Specialist
1 week ago
Job Summary:A highly skilled customer service professional is required to support customer inquiries and manage service tickets. This role involves handling customer queries through a ticketing system with timely and accurate responses.Key Responsibilities:Reviewing technical documentation to process customer orders.Entering and maintaining order details in the system with high accuracy.Preparing and sharing reports, documentation, and customer updates.Collaborating with internal teams to resolve issues and ensure customer satisfaction.Requirements:At least 3-5 years of customer service or technical support experience.Experience with ticketing systems or similar platforms.Ability to read technical documentation.Strong written and verbal communication skills.This role offers flexibility with remote work options, ensuring a better work-life balance. To be successful, you will need a computer that meets the following minimum requirements:Laptop: Operating System - Windows, Screen Size - 14 Inches, Resolution - FHD (1920x1080), Processor - I5 or higher, RAM - Minimum 8GB.Internet Speed: 100 MBPS or higher.
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Customer Experience Technical Support Specialist
2 weeks ago
nadiad, India beBeeTechnical Full timeWe are seeking a skilled technical professional to join our team as a CX Specialist. This is an exciting opportunity to work with cutting-edge technology and provide exceptional customer support.
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BC Technical Support Specialist
2 weeks ago
nadiad, India beBeeD365 Full timeBusiness Central Specialist RoleSikich is seeking an experienced professional with functional and technical skills to join our Business Central team. The ideal candidate will have hands-on experience with Microsoft D365 Business Central, excellent problem-solving skills, and a strong understanding of business processes across finance, operations, and supply...
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Oracle SCM Technical Support Specialist
2 weeks ago
nadiad, India beBeeTechnical Full timeJob Opportunity:We are seeking a highly skilled professional to join our team as an Oracle Technical Support specialist with experience in Supply Chain Management.Key responsibilities include troubleshooting and resolving production issues across Oracle EBS layers, ensuring seamless data extraction and loading.To succeed in this role, you must possess strong...
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IT Support Specialist
1 week ago
nadiad, India beBeeTechnical Full timeJob Title: IT Support SpecialistAbout the Role:We are seeking an experienced IT Support Specialist to join our team. In this role, you will be responsible for providing technical support to end-users via phone, chat, or self-service tickets.Main Responsibilities:Qualify and open tickets for remediation of events.Triage tickets to respective teams.Regularly...
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Technical Support Specialist
2 weeks ago
nadiad, India beBeeCustomer Full timeTechnical Support SpecialistThe role involves being the technical point of contact for customers, providing guidance and support for their IT needs.Key Responsibilities:Implement Marketing AI solutions to ensure seamless customer experiences.Work collaboratively with cross-functional teams to deliver complex customer use cases.Act as the primary technical...
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Technical Support Specialist
1 day ago
nadiad, India beBeeCustomerSupport Full timeWe are seeking a technical support professional to provide online assistance, customer service and ensure customer satisfaction on a daily basis.This is a full-time role requiring fluency in English with a strong command over the language.Computer proficiency is essential for this position.Night shift availability is necessary.Key Responsibilities:The...
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Installation and Support Specialist
1 day ago
nadiad, India beBeeSupport Full timeProduct Installation and Support SpecialistOur organization is seeking an experienced professional to fill the role of Product Installation and Support Specialist. In this fully remote position, you will be responsible for ensuring seamless product installation and ongoing support for our clients.Installation & Configuration: Proven expertise in installing...
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Tech Support Specialist
2 weeks ago
nadiad, India beBeeTechSupport Full timeJob Overview:The Tech Support Specialist will provide expert technical assistance to users via phone, email, chat, or ticketing system as first response. This includes supervising monitoring tools, diagnosing and resolving incidents, requests, or inquiries, escalating unresolved incidents to higher support levels following escalation protocols, logging all...
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API Technical Specialist
4 days ago
nadiad, India beBeeApiSpecialist Full timeJob Overview:We are seeking a highly skilled API Technical Specialist to join our team. As an API Technical Specialist, you will be responsible for end-to-end testing of APIs, creating test plans and strategies based on project requirements.Key Responsibilities:Designing and executing manual and automated API testsIdentifying and tracking...
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Software Technical Support Specialist
2 weeks ago
nadiad, India beBeeTechnical Full timeAs a Technical Support Engineer, you will collaborate closely with Client Success to provide Tier-2 client support for software technical issues. You will facilitate communication and coordination of feedback and inputs to the development team.You will be responsible for several key tasks:Providing technical assistance to internal and external...