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Deputy Manager

2 months ago

chandigarh, India CHANDIGARH UNIVERSITY Full time

Job Summary:

The Deputy Manager - Admissions is responsible for supporting the admissions process and ensuring efficient operation within the department. This role involves managing a team, coordinating with other departments, and contributing to the development of strategies to attract and enroll students. The Deputy Manager will assist in implementing policies and procedures that align with the institution's goals and enhance the overall admissions experience for prospective students.

Key Responsibilities:

  • Admissions Process Management:
  • Oversee the day-to-day operations of the admissions team.
  • Ensure timely and accurate processing of applications, from initial inquiry to enrollment.
  • Assist in the development and implementation of admissions policies and procedures.
  • Monitor and analyze admissions data to identify trends and areas for improvement.
  • Coordinate with the Manager/Head of Admissions to set and achieve enrollment targets.
  • Team Leadership:
  • Supervise and mentor admissions officers and support staff.
  • Conduct regular team meetings to ensure alignment with department goals.
  • Provide training and development opportunities to enhance the team's skills and performance.
  • Evaluate team performance and provide constructive feedback.
  • Student Recruitment:
  • Collaborate with marketing and outreach teams to develop and execute recruitment strategies.
  • Participate in recruitment events, such as open houses, college fairs, and school visits.
  • Build and maintain relationships with high schools, community organizations, and other stakeholders to promote the institution.
  • Ensure that all recruitment activities are aligned with the institution's brand and values.
  • Stakeholder Communication:
  • Serve as a point of contact for prospective students, parents, and other stakeholders.
  • Address inquiries and concerns in a timely and professional manner.
  • Work closely with academic departments to ensure a smooth transition for new students.
  • Maintain clear and effective communication channels with internal and external stakeholders.
  • Compliance and Reporting:
  • Ensure compliance with all relevant regulations, accreditation requirements, and institutional policies.
  • Prepare and present regular reports on admissions activities and outcomes to senior management.
  • Assist in the management of the admissions budget and resources.
  • Keep up-to-date with industry trends and best practices in admissions.
  • Continuous Improvement:
  • Identify opportunities to improve the admissions process and enhance the student experience.
  • Lead or participate in projects aimed at streamlining admissions operations.
  • Implement new technologies and tools to support the admissions process.
  • Contribute to the strategic planning and development of the admissions department.

Qualifications:

  • Education: Bachelor’s degree in business administration, Education, or a related field. A Master’s degree is preferred.
  • Experience: Minimum of 5 years of experience in admissions or a related field, with at least 2 years in a supervisory or management role.
  • Skills:
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in data analysis and reporting.
  • Knowledge of admissions processes and higher education industry trends.
  • Ability to work under pressure and meet deadlines.
  • Experience with admissions software and CRM systems.

Personal Attributes:

  • Detail-oriented with a strong focus on accuracy and efficiency.
  • Strategic thinker with the ability to plan and execute effectively.
  • High level of integrity and professionalism.
  • Passionate about education and student success.
  • Flexible and adaptable to changing environments.

Working Conditions:

  • Standard office hours with occasional evening or weekend work required for events.
  • Some travel may be necessary for recruitment activities.