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Technical Documentation Specialist
2 weeks ago
Technical Documentation SpecialistThe role of a Technical Documentation Specialist plays a critical part in our organization's success. As a key member of the team, this individual will be responsible for creating, editing and maintaining high-quality technical documentation that effectively communicates complex information to our audience.This specialist must possess a deep understanding of technology and excellent writing skills. They will collaborate with cross-functional teams to produce top-notch documentation, ensuring our product content meets industry standards and satisfies the needs of our customers, partners and internal stakeholders.Responsibilities:Develop and maintain comprehensive technical documentation including user manuals, API documentation, release notes and other product-related materialsCollaborate with subject matter experts, engineers, product managers and other stakeholders to gather information and ensure accuracy and completeness of documentationTranslate technical concepts and specifications into clear, concise and user-friendly documentation for various audiencesOrganize and structure content effectively to facilitate easy navigation and comprehensionReview and edit documentation for grammar, clarity, consistency and adherence to style guidelinesStay updated on industry trends, best practices and emerging technologies to continuously improve documentation quality and processesParticipate in project planning and execution, prioritizing tasks, estimating timelines and tracking progressProvide guidance and support to junior members of the documentation team as neededRequirements:Candidate should be familiar with standard documentation styles and guidelinesAbility to use MS Azure DevOps and Jira task tracking toolsCandidate should be detail-oriented and have a strong commitment to accuracyExcellent writing and editing skills with a keen eye for detailProficiency in technical writing tools and software such as Microsoft Word, Adobe FrameMaker, MadCap Flare or similarStrong understanding of documentation best practices, including information architecture, content organization and writing for different audiences and formatsAbility to quickly grasp complex technical concepts and communicate them effectively to non-technical audiencesExperience working in an agile development environment and familiarity with agile documentation practicesExcellent interpersonal and communication skills with the ability to collaborate effectively with cross-functional teamsStrong project management skills with the ability to prioritize tasks, manage multiple projects simultaneously and meet deadlinesFamiliarity with version control systems (e.g., Git) and documentation publishing tools (e.g., Confluence, SharePoint)Education and Experience:Bachelor's degree in English, Technical Communication, Computer Science or related field7+ years of experience in technical writing or related field, preferably in the software industryDemonstrated portfolio of technical documentation samples showcasing writing proficiency and ability to explain complex topics clearly and conciselyExperience working with software development teams and knowledge of software development processes and methodologiesCertification in technical writing or related field (e.g., Certified Professional Technical Communicator) is a plusExperience with graphics and multimedia tools for creating visuals and video tutorials is desirable but not requiredWhat We Offer:Performance-linked bonus: Your hard work doesn't go unnoticed. Enjoy a performance-linked bonus as a testament to your dedicationRewards beyond the job: Enjoy a comprehensive benefits package, including remote work support, health insurance, care program and online psychological support. We care about youBirthday leave: Because you matter. Take the day off on your birthday and treat yourselfGlobal impact and cutting-edge tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industryUnleash your potential: Develop yourself with VeriPark Academy opportunities; webinars and in-house training sessionsDiverse and vibrant community: Be part of a dynamic environment that values diversity and inclusivityTogether culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events
