Senior Wireless Network Specialist

6 hours ago


bangalore, India beBeeEnterpriseSupportEngineer Full time

Enterprise Wi-Fi Support EngineerJob Description:We are seeking a highly skilled and experienced Enterprise Wi-Fi Support Engineer to join our team. As an Enterprise Wi-Fi Support Engineer, you will be responsible for ensuring that enterprise-level customers have a positive experience with their Wi-Fi networking services.You will work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. This includes designing and configuring Enterprise Wi-Fi networks that meet the customer's business requirements and align with industry best practices.The ideal candidate will have strong technical skills and knowledge of Wi-Fi networking systems, including protocols, standards, and technologies used in Wi-Fi networking. They should also be able to troubleshoot network issues and identify problems with the Wi-Fi network infrastructure.Required Skills and Qualifications:- Strong technical skills and knowledge of Wi-Fi networking systems- Ability to design and configure Enterprise Wi-Fi networks- Experience with troubleshooting network issues and identifying problems with the Wi-Fi network infrastructure- Excellent communication skills, both verbal and written- Strong customer service skills, including the ability to handle customer complaints and inquiries professionally and efficiently- 2 to 8 years of experience in Enterprise Wi-Fi and wireless technologies- Knowledge of L2 and L3 protocol and security, tunnelling and network service protocols and Quality of Service (QoS) networking preferredBenefits:- Competitive salary and benefits package- Opportunities for professional growth and development- Collaborative and dynamic work environmentOthers:- Minimum bachelor's degree in computer science or a related field- Relevant industry certifications, such as CCNP (routing and switching) and CWNE (CWNA + CWAP + CWSP), preferred



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