Head of Information Technology

Location: Chennai (with oversight of 104 Prayer Towers across India)

Experience: 10+ years in IT Leadership

Position Overview

Jesus Calls is a global prayer ministry with 104 Prayer Towers across India, touching millions of lives every year. We are seeking a Head of IT who will provide vision, leadership, and operational excellence to our technology function. This role demands a leader who can manage complex IT systems, ensure secure and reliable infrastructure, drive software innovation, and integrate emerging technologies for greater outreach.

The Head of IT will ensure that every technological initiative strengthens the brand, mission, and global vision of Jesus Calls, while keeping all systems purpose-driven, ROI-driven, and future-ready.

Key Responsibilities

1. Software & Digital Transformation

• Oversee the planning, execution, and delivery of multiple software projects, mobile apps, and web platforms.
• Drive AI integration, process automation, and digital innovation to expand ministry reach.
• Manage API integrations, cloud-based platforms, websites, and mobile apps for seamless user experience.
• Evaluate "make vs. buy" decisions for technology adoption.
• Stay ahead of latest tools & frameworks (Angular, React, Flutter, Node.js, Python, .NET Core, Firebase, DevOps, CI/CD, containerization, AI-driven platforms).

2. IT Infrastructure & Operations

• Supervise IT infrastructure teams for cloud and on-premise server management, networks, and telecom systems.
• Oversee Tele Prayer Tower systems ensuring high uptime, scalability, and minimal call drops.
• Ensure 24/7 connectivity across all Prayer Towers and remote teams.
• Implement IT asset management and vendor negotiations for cost-effective solutions.

3. Cybersecurity & Surveillance

• Establish robust cybersecurity frameworks to protect prayer data, donor/partner information, and ministry systems.
• Set up and manage cloud-based CCTV surveillance systems across 104 Prayer Towers, integrating live feeds into a central monitoring dashboard.
• Implement real-time alerting, incident response, and forensic investigation systems.
• Ensure compliance with data privacy laws and IT security regulations.
• Conduct periodic penetration testing, audits, and vulnerability assessments.

4. Database & Analytics

• Lead database management teams for high-performance, secure, and scalable systems.
• Design data-driven dashboards for partner engagement, prayer requests, and outreach metrics.
• Ensure data accuracy, privacy, and compliance with Indian and international regulations (e.g., GDPR equivalents).

5. Leadership & Collaboration

• Lead and mentor a multi-disciplinary IT team across India.
• Partner with Prayer Tower leaders, Media, Finance, HR, and Ministry operations to enable technology-driven solutions.
• Build a culture of integrity, compassion, ownership, and collaboration within the IT department.

Required Skills & Competencies

• Proven leadership in large-scale IT operations across multi-location organizations.
• Expertise in software development, app ecosystems, DevOps, and emerging technologies.
• Strong hands-on knowledge of networking, cloud systems (AWS/Azure), and CCTV cloud monitoring.
• Strong command over cybersecurity frameworks (SIEM tools, IDS/IPS, IAM, firewalls, endpoint security, encryption).
• Vendor & contract management with focus on cost-efficiency and ROI.
• Strategic thinker with ability to align IT with ministry growth & outreach goals.
• Strong communication and team management skills.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
• 10+ years of IT leadership experience (NGO/Non-Profit/Telecom/Enterprise IT background desirable).
• Certifications: PMP/PRINCE2 (Project Management), AWS/Azure (Cloud), CISSP/CEH (Cybersecurity) preferred.
• Experience in Agile, DevOps, CI/CD, Git, Docker, Kubernetes ecosystems.

Why Join Us?

At Jesus Calls, technology is not just a support function — it is a life-impacting enabler of prayer, counseling, and hope. As Head of IT, you will shape the future of a ministry that connects millions with God's love, ensuring every call, every prayer, and every digital touchpoint matters.

This is more than a career — it's a calling.