MICC Executive(Medical Information)

2 months ago


mysore, India Qinecsa Solutions Full time

About the Company

Qinecsa is a leading global provider of end-to-end pharmacovigilance solutions.

We are trusted, global partners bringing together best-in-class technology and scientific expertise to connect life science companies, public health, and regulatory sectors to the right safety solutions.


Responsibilities

  • Responding to inquiries from healthcare professionals and patients regarding drug safety and pharmacovigilance matters.
  • Providing accurate and timely information on adverse events, product inquiries, and medical information requests.
  • Documenting all interactions and ensuring compliance with regulatory requirements and company policies.
  • Escalating complex inquiries or adverse events to appropriate personnel for further evaluation and resolution.
  • Collaborating with the drug safety team to ensure seamless communication and follow-up on reported issues.
  • Maintaining a high level of professionalism and empathy in all customer interactions to ensure customer satisfaction and trust.


Qualifications

BPharma or MPharma Degree


Required Skills

  • Minimum 1 year of experience in Medical information call handling
  • Good Verbal and written communication skills
  • Should be willing to work night shifts
  • Should be willing to relocate to Mysore(Karnataka)


Salary : Upto 5 Lakhs INR per annum



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