Senior Quality Assurance Professional

4 days ago


kottayam, India beBeeAudit Full time

Quality Specialist Job DescriptionWe are currently seeking a detail-oriented Quality Auditor to join our team.Validating the accuracy of appointments booked by our back-office teamPerforming call audits of our back-office agentsConduct voice and speech training for new joiners specifically for the US Outbound Voice ProcessMonitor progress during nesting/pilot phase and provide feedback for improvementAuditing membership sales complianceMaintaining and sharing audit dashboards and performance reports with the leadership teamThe ideal candidate will have strong analytical abilities, process compliance knowledge, and the ability to prepare comprehensive audit dashboards with the management team.



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