Counselling Team Lead

4 days ago

uttar pradesh, India beBeeCareerOpportunities Full time

About the RoleThis is a unique opportunity to take on a leadership position in a dynamic team, guiding and managing remote academic counsellors for JEE/NEET students across India.Key Responsibilities:Lead and motivate a team of WFH academic counsellors.Conduct regular performance evaluations, mentoring sessions, and quality audits.Set daily/weekly targets and monitor achievement through structured tracking.Oversee the admissions workflow managed by the remote counselling team.Ensure structured counselling procedures and guidelines are followed for JEE/NEET students.Analyze lead performance data to enhance productivity and conversion strategies.Coordinate with various teams for campaigns, processes, and updates.Resolve escalations from students/parents and provide timely solutions.Track daily MIS, lead status, conversion reports, attendance, and CRM usage.BenefitsPromote meaningful outcomes through counselling quality and performance.Become part of a culture that values innovation, ownership, and continuous learning.

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